Design and develop instructional content for in-person, blended, and online learning experiences
Conduct learner needs assessments and define measurable learning objectives
Create accessible, inclusive, and user-focused learning materials, including job aids and infographics
Create scripts and storyboard multimedia content, ensuring clarity and engagement
Collaborate with subject matter experts and internal teams to align training with operational goals
Manage multiple instructional design projects from planning to evaluation
Track project progress, timelines, risks, and outcomes using appropriate tools
Use learning platform data to evaluate program effectiveness and support continuous improvement
Define and apply evaluation methods to measure learning outcomes and instructional impact
Integrate emerging technologies and digital tools into course design
Troubleshoot learning platform or content issues and support users post-implementation
Liaise with vendors and internal support teams on technical matters and improvements
Share expertise across teams and promote best practices in instructional design
Stay current with trends in adult learning, accessibility, and instructional technology
Contribute to the development and refinement of internal standards, instructional templates, and content libraries to ensure consistency and quality in design
Adjust content, project plans, and learning outcomes based on user feedback, analytics, pilot testing, or evolving prioritie
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