INSTRUCTIONAL DESIGNER / CONTENT WRITER

PurpleMedia is looking for an enthusiastic team player to join us in Northampton: working with our in-house team to help create engaging, innovative and creative digital learning experiences for a range of global brands.

ABOUT US:

Here at PurpleMedia, we don’t just ‘make’ e-learning content, we write, design, animate, film, build and bring to life content that supports companies all over the world: from Vodafone and Colgate to DHL and IHG.  We are a fun and enthusiastic bunch who are passionate about what we do.
As well as encouraging a work-life balance, we offer our employees many different perks such as team breakfasts on Fridays, early finishes, and team socials. Despite our big global reach, we’re a small business with a strong team ethos, so you’ll find an environment that rewards pro-active people who are enthusiastic willing to get ‘stuck in’, learn and share expertise, and are motivated to create great work.

WHAT SKILLS WE NEED FROM YOU:

• Experience working as an instructional designer/content writer within a learning context.
• Excellent verbal and written communication skills
• Attention to detail, especially when it comes to spelling, punctuation, and grammar.
• Excellent storytelling abilities
• Empathy – understanding our clients, our audience, and learners generally.
• Effective time management and ability to work to tight deadlines.
• Excellent Microsoft 365 skills.
• Ability to work in a fast-paced environment.
• Proactive and highly organised.
• Great team player.
• Enthusiastic with a ‘can-do’ attitude.

WHAT SKILLS WE’D IDEALLY NEED FROM YOU:

• Experienced at working with corporate clients to plan and deliver content.

ABOUT THE ROLE:

The Instructional Designer / Content Writer role at PurpleMedia is involved at all stages of our projects. You’ll receive the initial client briefing, source content and learning objectives and will need to be able to quickly and accurately digest and understand the learning need, while working with our creative and production departments to develop creative approach that will bring the content to life in a memorable and impactful way.
You will need to build strong relationships with client subject-matter experts to ensure that you understand our clients’ content, brands, values and also the needs and working environments of their learners, before working to ensure that these are accurately reflected throughout the content we create. Regular contact with our clients means you’ll need to be professional and reliable while creating effective relationships with people of all levels: from CEOs to Customer Service Representatives. Also, our clients are global in nature, so awareness of, and sensitivity towards, different cultures is vital.
You will need strong written English skills with the ability to understand, simplify and clearly express a range of different content: from technical information to cultural and behavioural programmes. You will also need to be able to arrange source content into clear learning journeys, as well as using your storytelling skills to bring the learning to life.
Finally, you’ll need to be a collaborative worker, able to engage with the different departments in our business that all work together to create amazing results.

YOUR ROLE AND RESPONSIBILITIES:

• Communicating with customers to obtain information relating to the content of the learning, learning needs, ‘what’s in it for me’ for the audience, and how we are measuring success/ROI. Also, ensuring you understand the information provided, and to seek clarifications (or further information) when you don’t!
• Arranging client source content into clear learning journeys, focused on satisfying the learning objectives and telling a coherent ‘story’
• Ensuring any content that we write is clear, expressed in good accurate English, and consistent with our client’s brand guidelines, tone of voice, and style guides.
• Working with our creative and production teams to develop interactions and designs that bring the content to life, ensure and retain learner engagement and produce and accurately reflect and support the learning objectives.
• Working with the project managers and creative teams to ensure that the projects are within the budget and scope and are running on time.
• Regularly reviewing and proofreading projects with the whole team to ensure that the Customer’s brief is being met.
• Thinking of new and exciting ways to present eLearning content.
• Creating engaging, high-quality stories and storyboards
• Occasionally travelling to meet clients at their premises.