With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

THE ROLE:

GTM Enablement is seeking experienced learning design professionals to join our growing content production team. In this role, you will partner cross-functionally with Enablement Consultants and subject matter experts to translate field needs and business priorities into learner-centric designs that engage and delight target audiences, while addressing critical skill and knowledge gaps. You will leverage your deep expertise in learning theory and design best practices to propose innovative learning solutions that can be delivered at scale. The ideal candidate thrives on solving challenging problems and has a knack for making even the most complex topics seem straightforward and simple to master. You are a strategic thinker, enthusiastic educator, and willing to take risks in order to drive impact in a fast-changing, technical, customer success environment.

IN THIS ROLE YOU WILL:

• Translate identified performance gaps and business needs into learning requirements with measurable learning objectives.
• Based on learning requirements, design and pitch scalable enablement interventions that positively impact employee productivity while balancing resource constraints.
• Build trust and credibility with subject matter experts to influence scope of learning programs and gain buy-in on design approach.
• Choose appropriate instructional strategies and content modalities to accomplish specific performance objectives.
• Analyze, select, and/or adapt existing content assets to incorporate into learning programs.
• Identify content gaps and partner with writers, visual/media designers, and content packagers to realize your design vision, including development of creative briefs to guide production of supporting material/media.
• Devise modes of assessment, such as quizzes or stand-and-deliver experiences, to measure the effectiveness of learning initiatives.