Overview:
The US Oncology Network is looking for a Remote Revenue Cycle Trainer to join our team at Texas Oncology. This remote position will support our Training Department overseeing all Texas Oncology sites/regions located at 3001 East President George Bush Highway Suite 100 in Richardson, Texas with regular travel 25% of time. Typical work week is Monday through Friday, 8:30a - 5:00p.
Note from Hiring Manager: Come join our Training Team! We’re looking for passionate, motivated professionals who want to make a real impact. As part of our team, you’ll enjoy a collaborative and supportive work environment, opportunities for growth, and the chance to contribute to meaningful work for our employees and patients every day.
Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

THE IDEAL CANDIDATE FOR THE POSITION WILL HAVE THE FOLLOWING BACKGROUND AND EXPERIENCE:

• High School diploma or equivalent required.
• Four (4) years of work experience in a related field or equivalent combination of education and work experience.
• Excellent interpersonal and presentation skills, both in-person and virtually.
• Advanced skills in Microsoft Office Products (Word, Excel, PowerPoint, and Outlook).
• Experience successfully utilizing technology to deliver or facilitate training in person and in virtual learning environments.
• Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in a related field.
• OR
• Associate’s Degree and 2 additional years of realted experience
• OR
• 8 years of related experience
• Prior experience or certification in Training, Learning & Development, Adult Learning Theory, Service Design, or Content Management.
• Strong understanding of the roles within the organization, the role demands, and the competencies required to support those roles.Knowledge of multiple PMS and EHR platforms.
• Knowledge of medical insurance processes, billing, and collections with CPT, ICD10, and HCPCS coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc.).

• Creates and designs comprehensive training programs for new hire trainees with an emphasis on business systems used in practices.
• Develops mechanisms to test trainee knowledge of material.
• Distributes, collects, and tracks post training surveys to evaluate overall training materials and presentation skills.
• Develops, designs, and maintains training documentation, manuals, and training performance.
• Prepare instructional materials, including course objectives, outlines, background materials, and training aids.
• Develop and implement evaluation instruments to measure trainee success and course effectiveness.
• Responsible for monitoring, processing, and documenting onboarding attendance and providing individual feedback.
• Evaluate and iterate existing onboarding programs and content for impact and alignment with organizational needs.Provides support to trainees to help them achieve individual and unit performance standards.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records and collections.
• Other duties as requested or assigned.
  Qualifications: