First Things First - What We Can Offer You

• Leave to foster personal connections, health & overall well-being
• Emloyee Assistance Program
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Delicious, free, chef-prepared lunch daily on site
• Enjoy up to 4 weeks a year of flexible ‘Work from Anywhere’ time!
• Talent Referral Program – get rewarded for referring a friend to join our team!
• Casual dress and relaxed office environment
• Fun team camaraderie and events
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• A range of other fantastic benefits!
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job
We are looking for an experienced and proactive Instructional Designer to join our Learning & Development team. This role is crucial in designing and maintaining high-quality learning resources across the employee lifecycle - from induction to technical training. You’ll work closely with subject matter experts (SMEs), stakeholders, and cross-functional teams to deliver engaging and effective learning solutions that align with business objectives.
The Instructional Designer is responsible for identifying, recommending, and developing engaging, efficient, and effective learning solutions that meet the requirements of our global audience.
What You’ll Do

Learning Design & Development

• Design, develop, and update learning resources including eLearning modules; storyboards; facilitator guides and job aids
• Maintain and enhance induction/onboarding content for consistency and impact.
• Identify learning needs and define course outlines, delivery methods, and assessments.

Stakeholder & Team Collaboration

• Work closely with subject matter experts (SMEs) and partners to extract and translate technical knowledge into instructional materials.
• Collaborate with members of the L&D team (e.g., multimedia developers, technical writers, graphic designers).
• Support the broader L&D team with tasks as required.
• Build and maintain relationships with L&D teams to align efforts and share resources; LMS administrators to manage content visibility and user access; and Internal stakeholders to align learning solutions with business needs.
• Facilitate regular feedback and review cycles with SMEs and stakeholders.

Project & Team Leadership

• Lead end-to-end learning projects, including needs analysis, design, delivery, and evaluation.
• Develop and manage project plans, timelines, and communication strategies.
• Collaborate with cross-functional teams (e.g., Product, Operations, HR, Marketing) to support business initiatives.
• Participate in and contribute to performance improvement efforts.

Quality Assurance & Continuous Improvement

• Ensure all learning materials are Up-to-date; Aligned with branding; Reflective of current systems, policies, and processes
• Evaluate the effectiveness of learning programs and use insights to refine content and delivery.
• Stay current with trends and technologies in instructional design.
• Continuously review and improve work practices, systems, and processes.

What You’ll Bring

Essential:

• Proven experience in instructional design or learning experience design.
• Strong ability to manage multiple projects and stakeholders simultaneously.
• Experience working with SMEs and translating complex content into accessible learning.
• Excellent communication, facilitation, project management and stakeholder engagement skills.
• Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, etc.).
• Experience designing induction or onboarding programs.

Desirable:

• Knowledge of Google Suite or products, Slack, Workday and Salesforce
• Ability to work in fast-paced and evolving environments.

Proficiency in using authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate, etc.) and LMS platforms.

• Experience in technical or systems training development is a plus.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit
simprogroup.com/au/company/careers
to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

• Please note, no agencies will be accepted in the recruitment of this role.

Welcome
Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We’re growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!
About Us
Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
Ready to transform your business? Explore our products at
simprogroup.com
,
aroflo.com
,
bigchange.com
and
clockshark.com
.

Please refer the Job description for details