One of the fastest growing independently owned insurance agencies in Suffolk County is looking for a full time Personal Lines Customer Service Representative to join the team. Our Agency provides personal & commercial insurance to our clients, representing almost all major carriers within NY. We are seeking a qualified, professional CSR to join our team. The individual should have the following characteristics and experiences:

• Minimum of 1(one) year experience within the insurance industry working with personal lines
• Withhold a NYS Property & Casualty License (preferred)
• Ability to perform account activities such as, but not limited to, client & insurance carrier phone calls & emails
• Work closely with producers & team members in quoting policies, processing endorsements, ID Cards, binders
• Excellent communication skills (Written, Verbal, Listening)
• Self motivated, detail oriented, organizational skills
• Have the ability to multitask
• Work as a team player as well as independently’

‘Job Duties: Answer incoming customer inquiries

• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested
• Communication method(s) used: E-Mail, Phone, In Person, Chat,

Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience:

• personal insurance: 1 year (Required)

License/Certification:

• Property & Casualty License (Required)

Ability to Commute:

• Mount Sinai, NY 11766 (Required)

Work Location: In perso

• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested
• Communication method(s) used: E-Mail, Phone, In Person, Chat