Working hours: 35 hours per week, Monday to Friday
Duration: FTC 18 Months
Location: Dublin 3 (office based)
Job Ref: 203685

KNOWLEDGE, SKILLS AND EXPERIENCE

• Leaving Certificate or equivalent
• Data input experience
• Accuracy and attention to detail
• Customer service experience
• Good computer and keyboard skills
• Strong verbal and written communication skills
• Excellent organisational skills and ability to manage your time and workload

ABOUT US

Ecclesiastical Insurance offer exceptional insurance and risk management, service and support across a range of specialisms, from church, charity and heritage to education, real estate and more.
We’re proud to be one of the most trusted names in specialist insurance, with over 40 years experience and commitment here in Ireland to creating innovative solutions that really help people.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

IF YOU NEED ANY ADDITIONAL SUPPORT DURING THE RECRUITMENT PROCESS, THEN PLEASE LET US KNOW.

Directory of Social Change’s UK Guides to Company Giving 2017-2

ABOUT THE ROLE

Ecclesiastical Insurance Ireland, who are proudly part of Benefact Group are looking for an Administrator to join our Dublin office.
We are seeking a detail-oriented Administrator to provide comprehensive support, including reception duties, mail handling, and assisting the Underwriting team with data entry, underwriting checks, and report preparation. The ideal candidate will manage their workload to meet objectives, ensure data accuracy, build strong internal relationships, and operate within regulatory guidelines.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

KEY RESPONSIBILITIES

• Provide general office administration support, including reception/phone coverage and handling post.
• Support the Underwriting team with accurate and timely logging of new business enquiries, data entry, and underwriting checks.
• Allocate workflow and prepare reporting templates and letters.
• Plan, prioritise, and manage work to meet objectives, ensuring data accuracy and quality standards.
• Identify and escalate issues and anomalies in line with company policy.
• Build effective internal relationships to deliver exceptional customer service and support the right-first-time approach.
• Act on audit results, recommend process improvements, and operate within the regulatory framework, escalating risks as needed.