POSITION OVERVIEW

The Insurance Administrator is responsible for the comprehensive administration and management of all insurance-related functions within the company. This role serves as the primary administrative liaison for insurance matters, ensuring the company, its projects, and employees remain fully insured and in compliance with all relevant statutory and contractual requirements. The Insurance Administrator reports to the Group Commercial Director and works closely with internal departments, project managers, insurance brokers, and external vendors, maintaining all insurance documentation to the highest standard of accuracy and confidentiality.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Completion of post-secondary education in Business Administration, Insurance, Risk Management, or a relevant field is highly desirable.
• Demonstrated experience in an administrative capacity within insurance, construction, or a related industry.
• Comprehensive understanding of insurance documentation, policy management, and regulatory compliance.

ESSENTIAL ADMINISTRATIVE SKILLS

• Exceptional organisational and file management abilities, with meticulous attention to detail.
• Proficient written and verbal communication skills for drafting formal correspondence and interacting with diverse stakeholders.
• Strong planning and time management skills, with the capacity to manage multiple administrative tasks concurrently.
• Advanced proficiency in office administration software, document management systems, and insurance databases.

• Administer and monitor all insurance policies, certificates, renewals, and endorsements, maintaining a centralised and up-to-date filing system.
• Coordinate the collection of key financial and project data for renewal and ongoing notifications to the Brokers.
• Coordinate the collection and review of insurance documentation from subcontractors, vendors, and project partners to ensure compliance with organisational and project-specific requirements.
• Prepare, issue, and track requests for insurance certificates, endorsements, and policy renewals in a timely manner, ensuring uninterrupted coverage for all company operations and projects.
• Monitor critical dates for policy expirations and renewals both internal and external, proactively initiating required processes to prevent lapses in insurance coverage.
• Support the preparation and submission of insurance claims, gathering all relevant documentation and liaising with insurers to facilitate resolution and settlement.
• Assist with the administration of risk assessments for new and ongoing projects, maintaining detailed records of identified exposures and corresponding insurance coverage.
• Draft and maintain formal correspondence related to insurance matters, including notifications of policy changes, compliance updates, and requests for information.
• Ensure all insurance activities adhere strictly to company policies, industry regulations, and legal standards, preparing regular compliance reports for management and auditors as required.
• Work with the Commercial and Contracts Lead providing administrative support to the and guidance on insurance policy terms, conditions, limitations, and claims procedures in both Work Winning and Project Execution.