Insurance Advisor at Regional Municipality of Wood Buffalo

Fort McMurray, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

60.55

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Coverage, Claims Coordination, Risk Assessment, Documentation, Attention to Detail, Microsoft Office, Organizational Skills, Communication, Confidentiality, Decision Making, Customer Service, Problem Solving, Team Collaboration, Time Management, Tactfulness

Industry

Government Administration

Description

Requisition ID: 3790Affiliation: CUPE MunicipalPosition Type: Permanent Full TimeNumber of Openings: 1Bi-weekly Working Hours: 70 hours bi-weeklyShift/Work Schedule: Monday - Friday Department/ Branch: Asset Management, Insurance ServicesJob Location: Fort McMurrayPay Level: PL12Start Rate: $ 51.46Permanent Rate: $ 60.55 (Permanent rate effective after completion of probation)COLA: Bi-Weekly - $480Posted (dd/mm/yyyy): 04/10/2025Closing Date (dd/mm/yyyy): 19/10/2025Posting Type: Internal and External We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know. ABOUT THE DIVISION: The Regional Municipality of Wood Buffalo (RMWB) is seeking a passionate and driven professional to join our Corporate Services Division—a cornerstone of our municipal operations. Keep the engine running—with excellence. From IT and Accounting to Asset Management and Taxation, our Corporate Services Division supports the entire municipality. This division ensures we remain fiscally responsible, operationally efficient, and ready to meet tomorrow’s challenges. If you're ready to be part of a collaborative and forward-thinking organization where your skills make a difference, this is your space to grow. GENERAL DESCRIPTION: Under general supervision, the Insurance Advisor assists with the administration of the municipality’s insurance program. The incumbent is responsible for the coordination of the claims function, which includes interacting with service providers and members of the general public to provide guidance on insurance coverage and claims. RESPONSIBILITIES: Coordinate the claims process for the municipality, involving both internal and external stakeholders. Provide advice and guidance relating to insurance coverage and claims to both internal and external stakeholders. Assess risk in relation to specific enquiries for activities performed by municipal employees. Read and interpret adjustment letters, contracts, agreements, work orders and investigation reports. Maintain claims files by initiating, updating, and coordinating payment. Ensure accurate and timely documentation of files. Assist with additional branch projects when needed. Performs other duties as assigned. QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES: Broad knowledge of standards and best practices pertaining to insurance coverages within a municipal government framework. Excellent organizational skills with the ability to manage conflicting priorities while focusing on the timelines of internal and external customers. Ability to research complaints and provide timely solutions, liaising with other departments as required. Maintain a high degree of attention to detail and accuracy. Ability to clarify and convey information in a clear and concise manner. Exercise confidentiality and discretion with client and/or municipal documents and information. Ability to deal courteously and tactfully with internal and external contacts, using judgement and sound decision-making skills, sometimes in conflict situations. Proficient in various Microsoft Office applications (Word, Excel, Outlook). EDUCATION AND EXPERIENCE: A Diploma in Insurance and Risk Management is required, OR A Diploma in Business Administration supplemented by two additional insurance or risk management specific courses. Four (4) years’ experience working in the insurance industry, preferably in a municipal environment. OTHER REQUIREMENTS: Submission of a Criminal Record Check. A valid Class five (5) Operator’s Licence is required as incumbent may be required to operate a personal or municipal vehicle for business use. SAFETY: As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal protective equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor. To apply: Please visit our website at jobs.rmwb.caCurrent employees must apply through the internal careers site. We appreciate the interest of all applicants; however, only those individualsselected for interviews will be contacted. Late applications will not be accepted.

Responsibilities

The Insurance Advisor coordinates the claims process for the municipality and provides guidance on insurance coverage and claims. The role involves maintaining claims files and ensuring accurate documentation.