Job Description:
JOB TITLE: Insurance Claims Adjuster
DEPARTMENT: Legislative Services

EDUCATION:

• Equivalent to University Graduation with additional specialized courses (Degree in Business Administration, Public Administration or equivalent).

EXPERIENCE:

• Over four years, up to including 8 years claims examining experience, preferably in a municipal environment.

OTHER SKILLS AND ASSETS:

• Comprehensive knowledge of tort litigation and working knowledge of the current laws and regulations pertaining to insurance claims management.
• Solid knowledge of the insurance industry and claims practices.
• Good understanding of risk management fundamentals.
• Must be computer literate.
• Demonstrated analytical, strategic decision-making and negotiation skills necessary to value and settle claims.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Ability to work independently and as part of a team.
• Demonstrated proficiency in oral and written communication skills.
  **Various tests and/or exams may be administered as part of the selection criteria.
  Interview: Our recruitment process may be completed with video conference technology.
  Applicants who do not meet the educational requirements but have direct related experience may be considered.
  As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.
  If this opportunity matches your interest and experience, please apply online quoting reference #106867 by August 15, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
  As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
  Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
  If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

Please refer the Job description for details