Insurance Claims Specialist | Patient Financial Services at UF Health

St. Augustine, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Claims Processing, Epic, Medical Billing, Insurance Verification, Payer Correspondence, Revenue Cycle Management, Microsoft Office, Analytical Skills, Customer Service, Problem Solving, Organization, Attention To Detail

Industry

Hospitals and Health Care

Description

Overview Support claims resolution and customer service excellence while working alongside a collaborative onsite revenue cycle team. 💻 Work Style: Hybrid 📍 Location Requirement: Gainesville, FL 🕒 FTE: Full-Time (1.0 FTE) This role supports daily insurance follow-up operations through payer correspondence coordination, claim documentation review, Epic account updates, and accurate claim processing and routing. The ideal candidate is detail-oriented, analytical, organized, and thrives in a fast-paced healthcare environment with a strong focus on accuracy and service. Responsibilities Key Responsibilities Manage incoming insurance payer correspondence, ensuring documentation is accurately reviewed, sorted, and prepared for scanning Coordinate outgoing mail and fax communications to patients and insurance payers in support of Insurance Claims Specialists Review and evaluate paper claims to ensure proper handling, routing, and processing accuracy Maintain accurate account documentation and correspondence updates within Epic Analyze high volumes of payer and demographic information to identify discrepancies, trends, and needed account updates Support revenue cycle operations through strong attention to detail, organization, and process accuracy Collaborate with team members to ensure timely, efficient, and customer-focused workflow support across the department Assist with maintaining operational consistency and compliance within daily claims processing activities Support accurate claim resolution and communication workflows in a fast-paced healthcare environment Qualifications Education High School Diploma or equivalent required Required Skills & Qualifications Minimum of six (6) months of billing experience within a hospital or physician practice setting, or one (1) year of experience in a business environment involving finance, accounting, or insurance portal systems Experience verifying patient insurance eligibility and working with commercial and government payers, including BCBS, Medicare, Medicaid, and third-party insurance carriers preferred Epic experience required, with familiarity using computerized insurance billing systems and Microsoft Office applications preferred Strong communication, organizational, analytical, and problem-solving skills with the ability to work independently in a fast-paced environment Above-average math aptitude with strong attention to detail and accuracy Ability to interact professionally with patients, insurance payers, and internal team members while maintaining excellent customer service Demonstrated ability to manage multiple priorities, maintain workflow efficiency, and support accurate claims processing operations

Responsibilities

Manage insurance payer correspondence and review paper claims to ensure accurate processing and routing. Maintain detailed account documentation within Epic to support revenue cycle operations and claim resolution.