ull job description

Insurance Coordinator / RCM (Immediate Joining)

Job Summary

The Insurance Coordinator will be responsible for managing all insurance-related services including insurance approvals, communication with insurance companies, claim submission, rejections, resubmissions, payment follow-ups, audits, and claim rejection ratio.

The role ensures smooth coordination between patients/clients, healthcare providers, and insurance companies to support uninterrupted patient care and revenue flow.

Key Responsibilities

• Coordinate with doctors, nurses, and front-desk staff regarding insurance approvals
• Conduct monthly meetings regarding rejections and provide training to staff if required
• Prepare reconciliation reports
• Ensure accuracy of insurance documentation
• Handle insurance rejections, timely resubmissions, and appeals when necessary
• Follow up with insurance/TPA regarding payments
• Liaise with insurance providers, TPAs, and regulatory bodies (DHA, MOH as applicable), IT department, and Accounts team
• Support audits
• Monitor turnaround time (TAT) for claim approvals, processing, and payments
• Handle new insurance empanelment and tariff negotiations with TPAs and insurance companies

Required Qualifications

• Bachelor’s degree or diploma in Healthcare Administration, Business Administration, or related field (Medical Coding UAE)
• Proven experience as an Insurance Coordinator / RCM within a healthcare setup (clinics/hospital UAE)

Requirements

• Nationality: Any
• Languages: English and Hindi (mandatory), other languages preferred

Benefits

• Salary (depending on experience and skills)
• Insurance
• Visa
• Annual leave as per company policies

Application Question(s):

• What is your current/last drawn salary?

1. Work Location: In person