Insurance Customer Service Agent (Monthly Bonus Potential) at Teksystems Global Services LLC

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

21.47

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center, Inbound Calls, Problem Solving, Communication, Organizational Skills, Multitasking, Documentation, Insurance Knowledge, Data Entry, Time Management, Teamwork

Industry

IT Services and IT Consulting

Description

Customer Service Specialist (Contract‑to‑Hire) Locations: 📍 San Antonio, TX (On‑site – license required) 📍 Omaha, NE (On‑site – license required) Pay: $19.00/hr – Unlicensed $21.47/hr – Licensed Start Date: May 4th Duration: 4‑month contract‑to‑hire About the Role Join a fast‑growing, tech‑first business insurance provider that’s redefining how small businesses get coverage. This is a true inbound customer service role. You’ll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance. If you enjoy helping customers, solving problems, and working in a collaborative, growth‑oriented environment, this role is for you. What You’ll Do Provide prompt, professional support with a focus on one‑call resolution Handle inbound calls and follow up on online applications Assist customers with policy questions related to coverage, billing, and general clarification Accurately document interactions and enter inbound leads in a timely manner Navigate multiple systems while multitasking between calls, documentation, and follow‑ups Contribute to a team‑focused culture centered on customer satisfaction, retention, and growth What We’re Looking For Required: Customer service or call center experience Comfort handling inbound calls and working across multiple systems Strong communication, problem‑solving, and organizational skills Dependability and a team‑first mindset Preferred: Insurance customer service experience Associate's degree required if non-licensed Active insurance license Required in San Antonio Preferred but not required in Omaha #centralpriority26 Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $19.00 - $21.47/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Antonio,TX. Application Deadline This position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

Provide professional support to small business owners by handling inbound calls and assisting with policy inquiries. Accurately document interactions and manage inbound leads while navigating multiple systems.