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Insurance Licensing Examiner at Ohio Department of Administrative Services
Columbus, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, Multi-tasking, Information Gathering, Document Review, Application Analysis, License Eligibility Determination, Record Maintenance, Issue Resolution, Customer Service, Written Communication, Verbal Communication, Clerical Duties

Industry

Government Administration

Description
The Ohio Department of Insurance’s License Division is seeking a detailed oriented candidate to fill the Insurance Licensing Examiner position. The ideal candidate must be a self-motivated professional with a strong work ethic, have excellent time management skills and be able to multi-task several projects/issues at the same time. If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! Key Responsibilities include, but are not limited to the following: · Gathers information and documents · Review and analyze applications and supporting documents to determine license eligibility or continued eligibility · Review and analyze license status and transactions · Performs maintenance services on license records · Reviews, researches, and resolves customer issues and complaints · Make appropriate referrals to management and/or other divisions · Provides professional written and/or verbal response for requests of information · Assist customers via telephone/email by providing accurate and professional responses · Performs related office and clerical duties · Assists in the overall operation of the division · Performs other duties as assigned. Qualifications 36 months training or 36 months experience in insurance field (i.e., regulatory or industry) (e.g., agent, licensing technician, underwriter, claims adjuster); two (2) courses or six (6) months experience in customer service; 12 months training or 12 months experience in operation of personal computer. Or equivalent of Minimum Class Qualifications For Employment noted above.
Responsibilities
Key responsibilities involve gathering and analyzing information and documents to determine and maintain license eligibility, as well as reviewing license status and transactions for the License Division. The role also requires resolving customer issues and complaints, making appropriate referrals, and providing professional written or verbal responses to information requests.