APPLICATIONS WILL BE ACCEPTED THROUGH 4:59 PM MST ON THE POSTING END DATE.

The Idaho Department of Insurance is seeking to fill an Insurance Market Analyst to join our dynamic team of professionals. We are looking for an individual who has a passion for protecting Idahoans and an understanding of the insurance and pharmacy benefit industries, as well as excellent analysis and communication skills. Under the supervision of the Market Oversight Bureau Chief, this position is responsible for a variety of insurance market conduct activities including analysis, and assisting with investigations and examinations. This position includes paid study time to attain the Certified Insurance Examiner (CIE) designation through the Insurance Regulatory Examiners Society within a reasonable amount of time after hire.

GOOD KNOWLEDGE OF:

• Insurance, pharmacy benefits, or financial industry regulation.
• Research, data analysis, and statistical techniques.
• Analysis and explanation of complex issues, in particular with respect to insurance and pharmacy benefit programs.
• Microsoft Excel, including pivot tables, data connections, charts, conditional formatting.
• Oral and written communication skills and comfortable presenting technical findings

EXPERIENCE:

• Working with insurance carriers, PBMs, related entities, and insurance consumers.
• Researching, interpreting, and applying laws and authoritative standards.
• Compelling customer service and a desire to assist Idahoans.

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• Reviews and tracks complaints relating to insurers and Pharmacy Benefit Managers (PBMs).

• Requests documentation, information, and assistance from regulated companies or licensees in negotiating resolution of complaints and problems.
• Investigates code violation cases; prepares documentation and submits to supervisor for legal referral.
• Perform market conduct analysis prioritization by collecting and analyzing data on insurance companies writing business in Idaho in order to proactively identify potential issues early and limit harm to consumers.
• Participate in market conduct examinations.
• Develop and implement analysis, reconciliation, and reporting policies and procedures.
• Maintain up-to-date knowledge of regulatory requirements and industry best practices as it relates to market conduct. Attend training sessions and other appropriate industry meetings.