Insurance Portal Coordinator at Harris Computer

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare revenue cycle, Payer portal management, Insurance verification, Medicare, Medicaid, Commercial payers, Availity, NaviNet, Trizetto, Problem-solving, Communication, Attention to detail, MS Office, Administrative support, Claims troubleshooting

Industry

Software Development

Description

Business Unit: Resolv was formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with over 30 years of industry expertise, including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. Our DNA is rooted in revenue cycle solutions. As we continue to expand, we remain dedicated to partnering with RCM companies that offer diverse solutions and address today's most pressing healthcare reimbursement and revenue cycle operations complexities. Together, we improve financial performance and patient experience, helping to build sustainable healthcare businesses. Job Summary: We are seeking a detail-oriented and proactive professional to manage payer portal access and support insurance-related administrative processes. The ideal candidate will be responsible for researching payer requirements, coordinating with insurance providers, and ensuring seamless access to various payer portals for internal teams. Work Mode: Remote Shift Timings: 6pm-3am (Night Shift) Location: Mumbai(Vikhroli) Responsibilities: Key Responsibilities: Research and understand payer-specific requirements for portal access and registration Communicate with insurance companies to gather accurate and up-to-date access procedures Complete portal registrations, including submission of required documentation and forms Set up and manage administrative accounts across payer portals Grant and maintain user access for internal stakeholders Troubleshoot portal access issues and coordinate resolutions with payers Maintain documentation of portal processes, credentials, and access workflows Collaborate with cross-functional teams to ensure timely onboarding and access management Ensure compliance with organizational policies and payer guidelines Understanding of Optum, Zelis, availity payer portal Strong understanding of healthcare payer systems and insurance processes Excellent research and problem-solving skills Effective communication skills, both written and verbal High attention to detail and organizational abilities Experience working with payer portals or healthcare administration preferred Ability to manage multiple tasks and stakeholders simultaneously Proficiency in MS Office and/or other administrative tools (Mandatory Qualifications & Skills): Graduate in Any Field Basic RCM knowledge AR experience of 1-2 years Skills: Strong understanding of healthcare insurance plans (Medicare, Medicaid, Commercial payers). Proficient with payer portals (such as Availity, NaviNet, Trizetto, etc.).. Attention to detail with the ability to manage multiple claims and prioritize tasks effectively. Excellent written and verbal communication skills. Ability to troubleshoot and resolve issues related to claims submission or portal functionality. Skills/ Behavioural Skills: Problem-Solver: Identifies and resolves healthcare billing discrepancies. Organized: Manages high volumes of medical remittances efficiently. Clear Communicator: Effectively discusses payment issues with healthcare teams. Analytical: Understands healthcare financial data and denial patterns. Benefits: Annual Public Holidays as applicable 30 days total leave per calendar year Mediclaim policy Lifestyle Rewards Program Group Term Life Insurance Gratuity ...and more! Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Responsibilities

The Insurance Portal Coordinator is responsible for managing payer portal access, including registration, account setup, and troubleshooting for internal teams. They will communicate with insurance providers to gather requirements and maintain documentation of access workflows.