ABOUT HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

WE ARE THE PERFECT FIT IF YOU:

• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your industry knowledge and expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of our business
• believe in integrity and building success by developing relationships with others

QUALIFICATIONS

• High School diploma or equivalent; AA and/or college degree preferred
• 1-2 years of experience in personal lines insurance or a related administrative/customer service role; agency experience preferred
• Property & Casualty Insurance license perferred; or willing to obtain within 30 days of employment
• Strong customer service skills with the ability to build positive relationships and deliver professional, courteous support
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• High attention to detail with a focus on accuracy in documentation and data entry
• Excellent verbal and written communication skills with a professional, client-focused approach
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn agency management systems
• Demonstrated ability to work collaboratively within a team and provide support across functions
• Ability to take direction, follow established procedures, and implement processes effectively
• Strong problem-solving skills and willingness to take initiative in resolving client or carrier requests
• Proactive in learning and applying new insurance concepts and skills
• Hybrid work schedule; must be onsite at the designated office location a minimum of three days per week
  Department Account Management & Service
  Required Experience: 1-2 years of relevant experience
  Required Travel: No Travel Required
  Required Education: High school or equivalent
  HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
  E-Verify Program
  We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications

• Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
• Provides a high level of support to our Client Relationship Management staff including:
• Issue and forward evidence of insurance to lending institutions
• Order and follow up on policy change endorsements including review for accuracy
• Check incoming policy change endorsements, and if accurate, forward to insured
• Update client data in our Agency Management System
• Manage small book of business
• Check policies and endorsements for completeness and accuracy. Prepare policies delivery to clients.
• Maintain an accurate suspense system on all items that require a response
• Input/maintain data on account management system, download and ancillary systems as required.
• Cross Training on processes and systems as needed