Insurance Team Member for Orthodontic Office at Lalor Family Dental

Village of Endicott, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

18.5

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Organized, Problem-Solving, Friendly Communication, Self-Motivated, Dependable, Goal-Oriented, Computer Skills, Positive Attitude, Integrity, Accountability

Industry

Medical Practices

Description

Description Are you looking for a stable, people-focused career in a positive, family-friendly environment? Join our growing orthodontic practice as an Insurance Team Member, where you’ll play a key role in supporting patients and families throughout their orthodontic journey. We are a patient-centered, family-owned orthodontic office that believes in teamwork, integrity, and creating smooth, stress-free experiences for every patient. No insurance or orthodontic experience is required—we provide paid, hands-on training and ongoing support to help you succeed. What You’ll Do: Verify orthodontic insurance benefits and coverage for patients Submit and track insurance claims and pre-authorizations Post insurance payments and reconcile accounts accurately Appeal denied or underpaid claims Communicate clearly with patients and families regarding insurance and financial options Maintain organized and accurate patient and insurance records Support patient follow-ups to ensure timely processing and treatment coordination Collaborate with clinical and administrative team members to keep workflows running smoothly What We’re Looking For: A detail-oriented, organized individual who enjoys independent work and problem-solving Friendly, professional communicator who enjoys helping people Self-motivated, dependable, and goal-oriented Comfortable working with computers and learning new systems (training provided) Positive attitude with a patient-first mindset Strong sense of integrity and accountability High school diploma or GED required Why You’ll Love Working With Us: Family-owned, supportive workplace Paid training—no prior orthodontic or insurance experience required Opportunities for growth and advancement Health, Vision, and Dental Insurance 401(k) with employer match Paid Time Off Weekly or consistent pay schedule Bonus potential Fun, company-sponsored events Free parking Certified Great Place to Work culture Hourly rate: $16.50 - $18.50 If you enjoy staying organized, solving problems, and making a meaningful impact on patients’ lives, we’d love to meet you. Apply today and start building a rewarding career in orthodontics! Certified a Great Place to Work for 2020, 2021, 2022, 2023, 2024, and 2025! Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.

Responsibilities

The Insurance Team Member will verify insurance benefits, submit claims, and communicate with patients regarding their insurance options. They will also maintain organized records and support patient follow-ups for treatment coordination.