Multi-tasking may be a challenge for some, but if it’s your kind of challenge, this role may be perfect for you. As a Customer Service Representative (m/f/d), or as our customer likes to say, Customer Service Specialist, you’ll be a problem-solver, salesperson, device technician, billing expert and more-all while being positive and professional. And you’ll also be a hero when you solve our customer’s challenges.

QUALIFICATIONS

• Strong problem solving and decision making abilities; able to think analytically
• Excellent customer service and telephone skills
• Able to handle multiple tasks
• Flexible, able to adapt to change
• Detail oriented and quality focused
• Excellent oral and written communication skills
• Able to work late or weekend hours on a rotating basis
• Proficient computer skills relevant to Outlook, Word and Excel
• Fluent in Hebrew or Czech
  Wir freuen uns Sie kennenzulernen

Actively listen to each customer with patience and courtesy. Use your troubleshooting and problem-solving skills to come up with solutions.
Use your great communication skills to resolve customer’s device, billing and service concerns. Excite customers about how new solutions can positively impact their lives.
* Build customer relationships-earn their loyalty and trust by being polite and helpful.