Employment Term: Full-time, maximum term contract until 30 September 2025
Location: Employment available across UC site offices within QLD
Remuneration: $85,106.32 + 11.5% Super + Not for Profit Salary Packaging
We are currently seeking to appoint an Intake and Assessment Officer to work as a part of our Escaping Violence Program on a maximum term, full-time basis, ending 30 September 2025.
There are multiple positions available and have flexibility to be based across our existing UC site offices across QLD as well as hybrid model opportunities.
The Intake and Assessment Officer is the first point of contact for all walk-in, phone and email based as well as third-party enquiries to the Escaping Violence Program. In responding to clients who are escaping violence the Intake and Assessment Officer utilises a screening, triage and risk assessment process to provide high quality intake and assessment screening.

What makes a difference for us?

• Qualifications - Minimum Certificate IV in Human Services or equivalent
• Demonstrated experience in the Family and Domestic Violence sector is highly desirable
• Ability to engage with people in crisis who present with a range of complex needs
• Demonstrated competence in oral and written communication with high level proficiency in Information Technology systems (including Microsoft Office)

What makes a difference for you?

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.

• Flexible work arrangements to support work-life balance
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme; for eligible employees.
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference

We’d love you to be part of our UnitingCare family
Our Family and Disability Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.
Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe & nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety

Please refer the Job description for details