Intake Assistant at Corewell Health

Troy, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Terminology, Computer Skills, Microsoft Office Suite, EHR, EMR, Insurance Portals, Communication Skills

Industry

Hospitals and Health Care

Description

This position will support the pulmonary rehab programs at Troy, Royal Oak, and Farmington Hills. This is a hybrid position that will require you to be onsite 1-2 days a week rotating between these 3 locations. Job Summary The Intake Assistant is responsible for referral processing, providing accurate and complete data input for pre-authorization requests while effectively communicating to internal and external customers. Essential Functions Obtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments and services. Researches additional or alternative resources for non-covered services to prevent payment denials. Maintains a close working relationship with site Patient Financial Counselor. Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans. Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines. Assists in maintaining manuals, logs and other required documentation. Demonstrates an understanding of patient confidentiality to protect the patient and the clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for and assists with other front office functions as requested. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned. Qualifications Required High School Diploma or equivalent Knowledge of Medical Terminology Excellent computer skills to include Microsoft Office Suite, EHR/EMR and insurance portals. Great Communication skills Preferred A minimum of (3) years of medical business office experience with insurance procedures and patient interaction. Additional clinical background About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Troy Hospital - 44201 Dequindre Road - Troy Department Name Pulmonary Rehabilitation Troy - Troy Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Responsibilities

The Intake Assistant is responsible for referral processing and providing accurate data input for pre-authorization requests. This role involves effective communication with internal and external customers and maintaining knowledge of insurance authorization requirements.