Intake Coordinator at Sage Infusion

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

20.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Patient Satisfaction, Insurance Verification, Prior Authorization, Teamwork, Customer Service, Problem Solving, Computer Proficiency, Bilingual Spanish

Industry

Hospitals and Health Care

Description

Description Sage Infusion is looking for a process-oriented Intake Coordinators to join a fast paced healthcare startup. This position will be full time hourly in Tampa, Florida. As the face of the infusion center, you will have the primary responsibility for managing the timely scheduling of new and existing patient referrals. The Intake Coordinator is an integral member of a multi-disciplinary team and works closely with management and clinical staff. Major Responsibilities: Receives Initial Order from referring provider and enters new patient demographics, insurance information, and scans in necessary paperwork into the patient’s medical record in a timely manner Communicates confirmation of receipt of the Order to the referral source and follows up with them for any missing documentation needed for prior authorizations and clinical guidelines. Contacts patients to advise them we received their order and gathers any missing demographic information. Notifies Intake Director of obstacles obtaining necessary documentation from referring provider offices. Gives high priority to patient satisfaction, helps schedule their infusion appointment, welcomes them when they arrive and anticipates their needs. Collect copays and necessary paperwork from the patients. Responsible for initiating and tracking new referral checklist for completion Communicates with the Finance team to enroll patients in the Co-pay assistance program as well as pricing sheets for patients out of pocket costs. Demonstrates ability to communicate effectively and express ideas clearly in a warm and helpful manner Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas Promotes Sage Infusion services by providing quality, comprehensive services to all patients through a team-based approach Responds promptly and courteously to all patient inquiries or problems Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule Demonstrates reliability and follow-through on all assigned tasks to ensure work meets quality standards. Demonstrates the ability to work in a team-based environment Manage and order inventory for the office such as office supplies and medical supplies Performs other duties as assigned Pay Frequency: Bi weekly or Twice monthly Pay: $20.00 per hour Typical work schedule: 8:00-5pm but can vary depending on patient schedule. This Job Is: A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Requirements Requirements Preferred: Associates degree Minimum of 2 years of experience in healthcare Knowledge of insurance verification, benefits, and prior authorization for the procedure Strong verbal and written communication skills Ability to prioritize and meet deadlines Basic computer proficiency and knowledge of Microsoft Office applications Bilingual Spanish preferred Sage Infusion is an Equal Opportunity Employer.

Responsibilities

The Intake Coordinator is responsible for managing the timely scheduling of new and existing patient referrals and ensuring high patient satisfaction. This role involves communication with referring providers, patients, and internal teams to facilitate the intake process.