Intake Coordinator at Wyandot Behavioral Health Network

Kansas City, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake Coordination, Crisis Access, Client Orientation, Documentation, Data Entry, Trauma-Informed Environment, Collaboration, Teamwork, Medical Record Documentation, Flexibility, Creativity, Compliance, Interpersonal Skills, Organizational Skills, Decision Making, Diplomacy

Industry

Mental Health Care

Description

Description Purpose: Facilitate access to services by coordinating intake and crisis access duties, assisting clients with the intake process, gathering necessary documents and information, and ensuring accurate data entry into the relevant systems. Requirements Accountabilities: Greets new clients to orient them to services, to collect needed documents and data, and to coordinate their intake evaluation with a licensed clinician. Meets with clients within 10 minutes of arrival to PACES. Supports clients in understanding and completing consent and other initial documentation. Follows the new client throughout the intake process to ensure that they are seen promptly and updated throughout their initial appointment. Promotes a trauma-informed environment. Interact positively with other members of the agency and team, including active participation in supervision activities, team meetings, continuing education, etc. Collaborates with team members, community partners and service organizations to closely coordinate care and support access to services. Interact positively with other members of the organization and team, including active participation in supervision activities, team meetings, continuing education, etc. Completes timely and accurate documentation of services in the medical record and other relevant databases as required. Models and inspires flexibility and creativity in the delivery of services. Complies with all relevant Center policies and procedures. Assures compliance with Medicaid, State licensing regulations, grant and other contractual standards. Performs other duties as deemed appropriate by immediate supervisor or designate. Qualifications: Education: Bachelor’s degree with an emphasis in social work, psychology, rehabilitation, or other related health fields preferred. Equivalent education plus experience will also be considered. Experience: Computerized database, word processing, and spreadsheet experience required. Experience working with clients in a community mental health center or other social services related field. Skills & Abilities: Exceptional verbal and written communications skills, including the ability to write and speak concisely, succinctly, and accurately in a style appropriate to the audience. Must have excellent interpersonal skills and be at ease in conversing with constituents at all levels. Must have the ability to be diplomatic and professional at all times, while exercising excellent judgment and discretion as appropriate. Must have excellent organizational skills, be detail-oriented, able to effectively multi-task. Demonstrated or proven ability to set priorities, attain deadlines, while balancing multiple tasks. Flexible and adaptable as demands and focus shift. Strong decision-making skills in fast-paced environment. Creative, innovative, and flexible approach to work functions. Bilingual and bi-cultural preferred. Ability be flexible in work hours. Ability to recognize and be sensitive to cultural and ethnic differences. Must be able to safely perform essential job functions, with or without reasonable accommodations Clearance through the Kansas Child Abuse/Neglect Register and criminal background check. Location/Travel/Work Conditions and Considerations: Based at a central office, with possibility of light travel to other locations in the community. Workday regularly includes multiple and/or conflicting demands. 40 hour workweek with 3 hours scheduled after 5 PM dependent on client need.

Responsibilities

The primary role is to facilitate access to services by coordinating intake and crisis access duties, which includes assisting clients through the initial process, gathering necessary information, and ensuring accurate data entry into relevant systems. Responsibilities also involve greeting clients, coordinating evaluations with clinicians, and ensuring prompt service delivery during the initial appointment.