Intake Manager at DJC Law, PLLC

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

65000.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Personal injury law, Client communication, Medical records review, Demand letters, Insurance correspondence, Lien resolution, Subrogation, Legal documentation, Microsoft Office, Filevine, Critical thinking, Organizational skills, Attention to detail, Interpersonal skills

Industry

Legal Services

Description

We are an industry leading personal injury law firm with a national reach. We have an immediate need for an experienced Legal Assistant in our Hato Rey office. In this role, you'll play an integral role in ensuring that our clients are receiving the highest level of care from case sign-up to settlement. The ideal candidate will be a personable self-starter who works well in a fast-paced environment and is able to manage deadlines. Key Responsibilities: * Case Management: Handle a high-volume caseload of personal injury cases from intake through settlement. * Client Communication: Serve as the primary point of contact for clients, keeping them updated on case progress and addressing any questions or concerns. * Medical Records & Bills: Request, review, and organize medical records, bills, and other essential documents to support the case. * Demand Letters: Draft demand letters to insurance companies summarizing injuries, medical treatment, and damages. * Insurance Correspondence: Communicate with insurance adjusters regarding claims, demands, and negotiations. * Lien & Subrogation Resolution: Identify, verify, and negotiate medical liens and subrogation claims. * Administrative Support: Assist attorneys with case-related tasks, including drafting correspondence, preparing settlement documents, and ensuring deadlines are met. * Investigation Support: Gather and analyze evidence, including police reports, witness statements, and medical documentation. * Organization & Documentation: Maintain case files in an organized and up-to-date manner, ensuring compliance with firm policies and procedures. Qualifications: * Bachelor’s degree in relevant field, or associate’s degree in paralegal studies (with paralegal certificate) preferred * 2-3 years of experience working as a paralegal required * Proficient at using Microsoft Office suite (including Excel, Outlook, Word, and PowerPoint) * Familiarity with Filevine (Case Management Software) and general computer aptitude is a plus * Excellent written and verbal communication, critical thinking, and organizational skills required * Meticulous attention to detail and the ability to work under pressure and meet deadlines * Understanding of Personal Injury case management * Able to maintain professional relationships through excellent interpersonal skills Physical Requirements: * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at a time Benefits: * Competitive salary * Health, dental, and vision insurance * Paid time off and holidays * Professional development opportunities Job Type: Full-time Schedule: * Monday to Friday Work Location: In person

Responsibilities

The Intake Manager will handle a high-volume caseload of personal injury cases from initial intake through settlement. They are responsible for maintaining client communication, managing medical records, drafting demand letters, and assisting attorneys with case-related administrative tasks.