POSITION SUMMARY
The Home Health Intake Manager is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. responsible for leading, developing, and overseeing the patient intake and referral process for an agency. This role serves as a critical link between referral sources, patients, clinicians, and administrative staff to ensure a seamless patient admission experience. The Intake Manager ensures regulatory compliance, maintains high standards for patient care coordination, and collaborates cross-functionally to optimize operational effectiveness and patient satisfaction.
OTHER REQUIREMENTS
- 30% travel will be required.
EDUCATION AND/OR EXPERIENCE
- Associate or bachelor’s degree preferred.
- Minimum of two (2) years of experience in home health required.
- Prior leadership experience required.
- At least two years of experience working in a home health or healthcare intake/admissions role.
- Proficient with EMR/EHR systems and Microsoft Office. HomeCare HomeBase (HCHB) experience required.
- Demonstrated knowledge of Medicare Home Health Benefit Guidelines, including eligibility criteria, covered services, documentation requirements, and regulatory compliance.
- Proficient understanding of home health payor reimbursement patterns and processes, including Medicare, Medicaid, and commercial insurance, to ensure accurate intake procedures and optimize agency reimbursement.
SKILLS
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation range: $100,000-$120,000
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