Frankly, we give a damn!
At Better Rehab, we started with one goal: to provide better Allied Health services for people living with a disability. Fast forward and we’ve grown into a leading National Allied Health provider, making a real impact every day!
Your work as an Intake Specialist directly impacts our participants’ journey to achieving greater independence, confidence and quality of life. You’re the friendly guide, the problem-solver and the organiser who makes everything run smoothly so our clinicians can focus on delivering exceptional care.
Responsibilities
Full time, permanent position.
Working hours are Monday to Friday from 8:30am to 5pm.
Be the first point of contact for our participants and their support network, responding to phone and email inquiries.
Schedule and arrange appointments for our team; keeping things running smoothly.
Set up service agreements, conduct risk assessments and manage waitlists.
Keep our database up to date and help with documentation.
Work closely with our regional managers and supervisors to coordinate bookings for new starters.
Provide excellent customer service while supporting the people who need us most.
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