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Intake Specialist at Block LLP

Burbank, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

25.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In English, Fluency In Spanish, Client Intake, Sales Experience, Customer Service, Interpersonal Skills, Active Listening, Organizational Skills, Attention To Detail, Tech Savvy, Typing Skills

Industry

Law Practice

Description

Block LLP is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We're looking for a friendly and motivated Intake Specialist to join our team. In this role you will: Conduct initial client intake calls in both English and Spanish, gathering essential case details, client information, and supporting documents. Maintain accurate, detailed case notes in our case management system to ensure a seamless handoff to our legal team. Establish trust and build strong relationships with prospective clients while effectively guiding them through the intake process. Responds to client inquiries and requests in a timely manner. Must be fluent in both English and Spanish. Previous experience in sales, customer service, or client intake. Excellent interpersonal skills and ability to actively listen to clients. Strong organizational skills with great attention to detail. Tech savvy and good typing skills is a plus. Compensation: $20-$25 hourly + bonus eligibility About Us: Block LLP is one of the fastest growing personal injury, property damage, and landlord-tenant law firms in Los Angeles. We are deeply committed to making a positive impact on the lives of clients, providing them with the justice and support they deserve. 401(k) with employer matching 9 paid firm holidays annually + additional time off Discretionary performance-based bonuses Opportunities for professional development and training Positive and collaborative team environment Firm-sponsored social events and team-building activities Opportunities for growth and advancement within the firm Flexible work schedule

Responsibilities

The Intake Specialist will conduct initial client intake calls in both English and Spanish, gathering essential case details and client information. They will maintain accurate case notes and establish trust with prospective clients throughout the intake process.