Overview:
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to
team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports
client arrival process, including initial assessment process, searching the client’s belongings/person for
prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is
completed and maintained.

ABOUT US:

Blue Ridge Mountain Recovery Center is a premier provider of addiction treatment and detoxification services located in Ball Ground, Georgia, less than an hour north of Atlanta. At our facility, which is set on 40 acres of wooded countryside in the Blue Ridge Mountains, we provide residential treatment to adults of all genders who are struggling with a variety of primary substance use disorders, including addictions to alcohol, opioids, and other drugs, and co-occurring mental health concerns. Through the use of customized treatment plans that take into account the unique strengths, skills, and needs of each client, we deliver comprehensive care that may include medication management, detox services, and a variety of evidence-based therapeutic interventions.
Responsibilities:

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High-school diploma, GED, or equivalent.
• 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is

preferred.

• Must have excellent communication and customer service skills, and an ability to use required

computer programs.

• Liaise with client/family of potential admissions to address any questions, concerns, etc.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client

arrival, including travel arrangements as applicable.

• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
• Supports arrival process including coordinating assessment/bed placement process, searches of client

belongings/person for prohibited items.

• Orients client to the facility/milieu.
• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule

as needed.

• Ensures intake paperwork is completed in a timely fashion and documentation is maintained as

required.

• May discuss client’s financial responsibility and take payment as applicable.
• Provides exceptional customer service in line with Acadia Healthcare standards.

Qualifications: