Intake Specialist - Home Health Care & Hospice at Safe Hands Home Health & Hospice

Farmington Hills, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

20.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake, Home Health Care, Hospice, Insurance Verification, EMR Documentation, Communication, Organizational Skills, Multitasking, Customer Service, Compassion, Professionalism, Microsoft Office, Healthcare Software, HIPAA Compliance, Detail-Oriented, Empathy

Industry

Medical Practices

Description

Job Details Job Location: 31300 REXWOOD STE A - FARMINGTON HILLS, MI Position Type: Full Time Education Level: Associate Degree Salary Range: $18.00 - $20.00 Hourly Job Shift: Day Job Category: Health Care Description Title: Intake Specialist – Home Health & Hospice Location: Farmington Hills, MI (Onsite) Pay: $18 – $20 per hour (Negotiable based on experience) Work Type: Full-Time (Monday to Friday, 9:00 AM – 5:00 PM) About Safe Hands Home Health Care & Hospice For over 16 years, Safe Hands Home Health Care & Hospice has been serving Michigan families with compassion, dignity, and excellence. We bring hospital-quality care into the home, ensuring comfort, independence, and peace of mind for our patients and their loved ones. Our administrative and clinical teams work hand-in-hand to make care coordination seamless, efficient, and deeply personal. Job Summary We are seeking a detail-oriented and empathetic Intake Specialist to join our administrative team at our Farmington Hills office. In this vital role, you will be the first point of contact for patients, families, and referral sources, playing a key part in ensuring that new admissions are handled promptly, accurately, and compassionately. The ideal candidate has experience in home health or hospice intake, understands the urgency of patient referrals, and can balance professionalism with empathy in every interaction. Why Join Safe Hands? Competitive hourly pay ($18–$20/hr, negotiable based on experience) Supportive and collaborative team environment Opportunities for professional growth and advancement Meaningful work that directly impacts patients and families A culture built on respect, teamwork, and compassion Responsibilities Receive, review, and process new home health and hospice referrals from hospitals, physicians, and facilities Verify insurance, obtain authorizations, and ensure all documentation is complete and accurate Enter referral information and patient data into EMR systems promptly Communicate with physicians, nurses, and other departments to ensure smooth coordination of care Maintain HIPAA compliance and confidentiality at all times Follow up with referral sources to confirm receipt and admission status Provide excellent customer service to patients, families, and partners during the intake process Qualifications Qualifications Minimum 2 years of experience in home health or hospice intake, admissions, or healthcare administration Strong understanding of referral workflows, insurance verification, and EMR documentation Excellent communication, organizational, and multitasking skills Compassionate and professional demeanor when interacting with patients and families Proficient in Microsoft Office and healthcare software systems Ability to work onsite Monday through Friday, 9:00 AM to 5:00 PM Background Screening Safe Hands Home Health Care & Hospice conducts background screenings on all candidates through the Michigan LARA (Licensing and Regulatory Affairs) system upon acceptance of a contingent job offer. Application Deadline Applications will be reviewed on a rolling basis until the position is filled. Equal Opportunity Employer Safe Hands Home Health Care & Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Responsibilities

The Intake Specialist will receive, review, and process new home health and hospice referrals, ensuring that admissions are handled promptly and accurately. They will also communicate with various departments to coordinate care and maintain HIPAA compliance.