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Intake Specialist at Kisling, Nestico & Redick, LLC
Bath Township, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Attention To Detail, Organizational Skills, Multitasking, Prioritization, MS Office, Call Center Experience, Teamwork, Judgment, Clerical Skills, Case Management Software, Client Intake, Pressure Handling, Mail Distribution, Police Report Collection, Computer Proficiency, Coordination Skills

Industry

Law Practice

Description
Description The Intake Specialist is responsible for the day-to-day operations of the Intake Department. This person reports directly to the Intake Manager and acts under his or her direction. Specific Responsibilities: Answer phones in high-volume call center Create and field client intakes Collect and record information from potential clients and open cases in case management software Receive and distribute mail Collect and record police reports Requirements High volume phone, call center, and/or law firm experience is preferred Exceptional communication skills Ability to work well under pressure and to exercise good judgment Strong attention to detail, organized and able to multitask and prioritize workload Strong working knowledge of MS Office Ability to 55 wpm Must work well in a team atmosphere Ability to lift a minimum of twenty pounds KNOWLEDGE: Highly proficient in MS Outlook, Word, and Excel. Basic business practices. Standard clerical and general office administration procedures. High command of English grammar, usage, punctuation, and spelling. Use of computers and related software applications. SKILLS Coordination skill to operate a personal computer keyboard to utilize software and other computer programs to create documents. Coordination skill to operate office phone and headphones. Coordination skills to operate printers and calculators.
Responsibilities
The Intake Specialist manages the daily operations of the Intake Department, including answering phones and creating client intakes. They also collect and record information from potential clients and manage case documentation.