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Intake Specialist at ReWorks Solutions
, , South Africa -
Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Administrative Management, Organizational Abilities, Digital Platforms, Google Workspace, CRMs, CentralReach, Apsheet, EHRs, Independent Work, Compassion, Patience, Cultural Sensitivity, ABA Terminology, Insurance Verification

Industry

Outsourcing and Offshoring Consulting

Description
Job Opening: Intake Specialist Location: South Africa Type: Full-Time, Work from Home Hours: Monday to Friday: 9am- 5pm (US Hours) Responsibilities: Respond to intake inquiries via phone, email, and web forms promptly and professionally Guide families of autistic children through the intake and onboarding process with empathy and clarity Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms) Schedule assessments and initial consultations Maintain accurate records using our practice management software Collaborate with the clinical, billing, and administrative teams Follow up with families to ensure timely completion of all intake steps Essential Qualifications: Excellent communication and interpersonal skills Excellent administrative management Detail-oriented with strong organizational abilities Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, Apsheet, EHRs) Ability to work independently in a remote environment Compassionate, patient, and culturally sensitive Desired Experience: Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes Previous experience in a healthcare, therapy, or ABA setting preferred Experience with insurance verification or working with funding bodies Fluent or neutral English accent Reliable internet and backup power Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Responsibilities
The Intake Specialist will be responsible for promptly and professionally responding to intake inquiries via phone, email, and web forms, while guiding families of autistic children through the onboarding process with empathy. Key duties include collecting necessary client documentation, scheduling assessments, maintaining accurate records, and collaborating with internal teams to ensure all intake steps are completed timely.