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Intake Specialist - Telehealth at Anova Care

Dover, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

75.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Proactive Attitude, Customer Service, Communication, Coordination, Technology Platforms, Empathy, Professionalism, Care Delivery, Patient Referrals, Nursing Care, Trust, Satisfaction, Support

Industry

Home Health Care Services

Description

Summary: Anova Care, a provider of home care and home health services, is looking for an intake specialist to work remotely As an Intake Specialist, you will play an integral part in our operations and customer success by managing new patient referrals and coordinating nursing care. You will liaise between specialty pharmacies, nurses, and patients through various technology platforms to secure nursing, ensure smooth communication, and successful care delivery. This role demands strong organizational skills, attention to detail, and a proactive attitude. In addition to operational responsibilities, delivering exceptional customer service is crucial. You will be the first point of contact for pharmacies, patients, and nurses, ensuring their needs are met with empathy, professionalism, and a commitment to a seamless experience. Your ability to provide timely and accurate support will be essential in fostering trust and maintaining high satisfaction across all interactions. Work Type: Remote Job Type: Contract, Full-time, Part-time Pay: $70.00 - $75.00 per hour Benefits: Medical, dental, vision 401k matching Unlimited PTO with minimum days Paid parental leave Remote work stipend Annual Learning Stipend HSA & FSA Voluntary Life, Accident, Hospital, and Critical Illness Insurance Medical Specialty: Home Health

Responsibilities

As an Intake Specialist, you will manage new patient referrals and coordinate nursing care. You will liaise between specialty pharmacies, nurses, and patients to ensure smooth communication and successful care delivery.