Intake Specialist at Youth Advocate Programs, Inc.

Bethlehem, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

46000.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake processing, Case management, Documentation verification, Data entry, Communication, Organizational skills, Microsoft Office Suite, Electronic health records, Child welfare, Strength-based approach, Assessment administration, Outcome tracking, Staff training, Professional representation

Industry

Non-profit Organizations

Description

Status: Full-Time Hourly FLSA Classification: Non-Exempt Summary of the Position: The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required documentation and information, ensuring timely processing of referrals, and accurately entering participant data. The Intake Specialist works closely with families, CYS Caseworkers, and program staff to connect youth to appropriate services and supports. Using a strength-based, youth-centered approach, the Intake Specialist builds rapport with participants and families while in their homes and communities, promotes engagement, and supports positive outcomes. The role also includes administering assessments, conducting entry and discharge surveys, supporting outcome tracking, and assisting in facilitating mandatory program classes. Additionally, the Intake Specialist helps train new staff on system processes, contributes to polished and professional agency representation and ensures effective communication with referring authorities and stakeholders. Qualifications/Requirements: * Bachelor's Degree in Social Work, Human Services, or related field is preferred. * 1-2 years of experience in program intake, case management, or administrative support in a human services setting. * Experience in child welfare, case management intake, or placement services is strongly preferred. * Strong communication and organizational skills * Proficient in Microsoft Office Suite. * Knowledge or experience using electronic health record (EHR) systems is a plus. * Position requires reliable transportation, valid driver's license, and current auto insurance coverage. * Transportation of participants to court hearings, job interviews and doctor's appointments. * Bilingual (Spanish Speaking ) is a plus. Benefits Available: * Medical/Prescription * Dental * Vision * Short Term Disability * UNUM Supplemental Insurance * Employee Assistance Program * Pet Insurance * Paid time off * Holiday Pay * 403(b) Retirement Savings Plan. * Weekly Pay * Direct Deposit Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics

Responsibilities

The Intake Specialist manages the referral process by collecting and verifying documentation while entering participant data into the system. They also conduct assessments, facilitate program classes, and provide support to families within their homes and communities.