MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE, SKILLS & ABILITIES

• Experience working with large, global and hyper-scale data center customer bases.
• Working knowledge of AutoCAD, Revit, Visio and SharePoint.
• Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project).
• Knowledge of IT and data center infrastructure.
• Knowledge of data center infrastructure design standards.
• Possess excellent problem solving and critical thinking skills.
• Possess excellent interpersonal, verbal and written communication skills.
• Possess excellent customer service skills.
• Highly motivated self-starter.
• Ability to multi-task and remain calm in dynamic environment
  

  GlobalDataCentersCareers #LI-PD1

EDUCATION & EXPERIENCE

• High School diploma or GED required.
• Bachelor’s degree or equivalent education and/or work experience required.
• Must have a minimum of 7 years’ experience in industry or relevant experience in data centers or critical environments.

PHYSICAL REQUIREMENTS

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
• Extensive walking of data center facilities and areas under construction.
• Primarily sitting with periodically standing, walking, bending when creating, implementing, and checking on deployment projects.
• Operate computer, peripherals, and other office equipment.
• Perform work during US business hours and time zones.

WORK CONDITIONS & OTHER REQUIREMENTS

• Data Center environment, which may be under construction for client builds, and subject to loud noises.
• Typical office environment.
• Daily usage of a computer and/or workstation keyboards and terminals.
• Must be available to meet in person with client as needed and attend company/department meetings as required.
• Regular travel to company locations throughout the US and customer or vendor sites approximately 10% of the time. Additional travel may be required based on project load.
• Must be able to respond to emergency situations at the data center.
• Responsible to carry a cell phone and provide 24 x 7 support as needed.
• Must be willing to work outside normal business hours, including weekends, late nights, holidays.
  This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
  NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 89,600 - $ 141,000.
  All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
  Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
  Workplace type:
  Remote Working

ESSENTIAL DUTIES & RESPONSIBILITIES

• Demonstrates strong understanding of data center design concepts: power distribution, commissioning, cooling, hot and cold aisle containment, low voltage infrastructure and security.
• Participates in customer opportunity and project meetings; traveling as needed for these meetings.
• Participates in all aspects of client facing interactions including, but not limited to, pre-sales tour and infrastructure deployment consultation, design, documentation and post-deployment operation.
• Gathers and fully understands all client requirements and specifications.
• Works with Sales Engineer, client, vendors and contractors to provide turn-key solutions at the wholesale level.
• Assists with client design standards where needed.
• Reviews and incorporates client provided RFP documents.
• Interfaces with customers, vendors and requisite internal NTTGDC departments regularly and on-going.
• Develops and documents a comprehensive scope of work with budgetary costs. Deliverable to include a bill of materials (BOM) with lead times, milestones, tasks, risks, assumptions, objectives and dependencies relating to project.
• Works with internal and external technical staff to ensure test plans have been completed and deployments undergo the proper Commissioning and Q/A-Q/C process. Will participate with Deployment Services on Commissioning/QA/QV processes as needed.
• Assists in development of archive documents and record set drawings to maintain an accurate record of client site conditions as required.
• Works with Deployment Services Project Management team to coordinate, place, and track equipment orders and shipments to meet project deadlines.
• Works with Deployment Services Project Management team to provide ongoing project management and design services for client infrastructure projects throughout the life of the customer contract.
• Works with Deployment Services Project Management team to ensure contracted services are delivered on time, within budget and according to specifications.
• Uses Microsoft Project or equivalent tool to document, schedule, track and report on the various projects.
• Uses AutoCAD, Revit, and/or Visio to produce customer facing and internal drawings.
• Recommends appropriate process and procedure revisions as needed to focus on continuous improvement.
• Schedules and facilitates as-needed project meetings with clients, vendors, and internal project team to address and mitigate deployment schedule risks.
• Documents, publishes and tracks action items, owners, and due dates.
• Escalates team and client issues to management as appropriate.
• Trains, coaches, and mentors Deployment Services Team.
• Assists Deployment Services Project Managers and Project teams to prepare status reports to keep management, clients, and project team informed of project status and related issues.
• Coordinates and responds to requests for changes from original specifications.
• Tracks and reports on quality assurance metrics and KPI’s.
• Adheres to pre-defined departmental objectives and metrics to provide high level of customer service.
• Supports strategic departmental objectives.
• Performs other tasks as assigned.