Responsibilities

• Serve as the primary technical engagement point for clients' product and engineering teams during the Deel Embedded implementations
• Proactively shape requirements, strategy, and execution alongside clients and internal teams rather than reactively executing handed-down direction
• Act as the primary engagement manager and hands-on problem-solver for unresolved integration and API issues, diving deep to resolve or routing to the right internal expert
• Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
• Develop tailored integration plans and schedules based on each client's technical architecture and business goals
• Work cross-functionally with Deel's product, engineering, and onboarding teams to remove blockers and drive implementations forward
• Maintain deep technical knowledge of Deel's embedded platform, APIs, and integration patterns across customer use cases
• Create and update internal and external resources for Deel Embedded implementation best practices and self-serve integration guidance
• Communicate regularly with internal stakeholders about ongoing implementations
• Guide clients' product and engineering teams toward solutions that align with their infrastructure while embedding Deel's platform
• Help our clients conceive and deploy a product offering based on Deel’s architecture
• 
  

Qualifications

• 2-5 years of technical experience in Product Operations, Product Management, Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
• Previous experience in Account Management or a similar client-facing role is highly desirable
• Deep understanding of API integrations and hands-on experience architecting or troubleshooting integration solutions
• Proven ability to manage complex, multi-stakeholder implementation projects with a proactive, execution-oriented mindset
• Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams
• Ability to manage multiple projects and meet tight deadlines
• Product or software engineering background preferred
• Familiarity with SQL or other query languages is a plus
• Metrics-driven mindset: ability to think beyond project completion
•