Eeze is a Malta-based, technology-driven company that has been developing world-leading online gaming platforms and solutions since 1999. Underpinned by a history that directly interconnects with the rise of online gambling, the company has been a key pioneer within the international market. Over the years, Eeze has amassed a world-class team of gambling specialists who remain at the frontiers of innovation within this ever-evolving industry. With a focus on being an international B2B Live Casino provider with our Eeze brand, we have over 400 talented team members based in various locations across Europe, with our headquarters and studio in Malta - Europe’s leading iGaming hub.

REQUIRED SKILLS

• Minimum 2 years of experience in live casino operations or any other related technical roles.
• Minimum 1 year of experience in live streaming using streaming software.
• Background or strong interest in quality assurance, compliance, or technical support.
• Strong attention to detail, with excellent observational and problem-solving skills.
• Eagerness to learn, follow instructions, and adapt to new processes or technologies.
• Ability to work collaboratively within a diverse, fast-paced team environment.
• Flexibility to work shifts, including evenings, weekends, and holidays as required.
• Good communication skills in English (spoken and written).
• Basic IT knowledge and troubleshooting skills, including use of ping, telnet, and analysis of BSOD or system errors.
• Proactive, solution-focused, and ready to get things done

PREFERRED SKILLS

• Experience in the gaming or tech industry.
• Good communication skills in Chinese (spoken and written).

• Implement and maintain green screen backgrounds and branding visuals, ensuring compliance with quality standards.
• Conduct routine checks of live game streams to verify branding accuracy, clarity, and consistency.
• Assist in monitoring and supporting game incident settlement processes, following Asia Settlement SOPs to ensure fairness and transparency.
• Document issues and support corrective actions to improve visual presentation and incident handling.
• Stay up to date with branding standards and settlement procedures through ongoing training.
• Perform regular health checks on PCs, studio equipment, and network devices (including server room hardware).
• Provide technical support for hardware and software issues across studio systems.
• Maintain accurate inventories including hardware, software and IP address allocation records and related documentation.
• Plan, test, and deploy new software versions and updates across user systems in coordination with senior engineers.
• Escalate unresolved technical issues to higher-level engineers or external vendors as appropriate.
• Assist in monitoring, maintaining, and troubleshooting firewall access and security rules.
• Responsible for the daily operation and maintenance of the studio and system.
• Any other projects or tasks assigned by supervisor.
• Report regularly to local and regional management as needed.