Les gens et la culture de Nutcache en font un endroit incomparable où travailler et s’épanouir est important. Filiale du groupe Dynacom Technologies, leader québécois dans le secteur de la gestion d’entreprise depuis plus de 35 ans, Nutcache est une entreprise innovante qui a conservé tout le dynamisme d’une jeune startup.
En constante croissance, nous recherchons des gens aux talents exceptionnels. Si vous avez du talent, êtes passionné et avez de l’énergie, si vous recherchez un lieu de collaboration et de créativité, il n’y a pas de meilleur endroit pour exprimer votre potentiel que chez Nutcache.
Nous sommes ambitieux et voyons grand. Si c’est aussi votre cas…qu’attendez-vous ?

VOTRE ENVIRONNEMENT DE TRAVAIL

• Salaire compétitif
• Assurances collectives
• Assurance vie
• Assurance invalidité
• REER collectif et RPDB
• Une équipe passionnée et engagée
• Événements d’entreprise
• Bureaux modernes
• Fun zone avec immense cuisine
• Gym sur place
• Congés payés
• Tenue professionnelle décontractée
• Stationnement sur place
• Présentiel, 5 jours semaine
  Nous vous remercions de l’intérêt que vous nous portez en soumettant votre candidature, toutefois nous ne communiquerons qu’avec les personnes retenues en présélection. Toutes les candidatures seront traitées confidentiellement. Dynacom Technologies adhère aux principes d’équité en matière d’emploi.
  

  *Le masculin est utilisé dans le but d’abréger l’offre d’emploi.

The people and culture of Nutcache make it an incomparable place to work and thrive. A subsidiary of the Dynacom Technologies group, Quebec leader in the business management sector for more than 35 years, Nutcache is an innovative company that has retained all the dynamism of a young startup.
Constantly growing, we are looking for exceptionally talented people. If you have talent, are passionate and have energy, if you are looking for a place of collaboration and creativity, there is no better place to express your potential than at Nutcache.
We are ambitious and think big. If this is also your case…what are you waiting for?

SECONDARY RESPONSABILITIES

• Work with clients to integrate their most critical processes into Nutcache and ensure a clear training plan for end users is in place;
• Analyze business processes and propose optimizations using the software;
• Assist clients in understanding and navigating our software, responding to inquiries, and resolving issues promptly;
• Collaborate closely with project management, development, and quality assurance teams to resolve complex issues;
• Proactively identify opportunities to improve clients’ workflows and provide recommendations;
• Draft user guides, FAQs, and training materials to help clients maximize the value of our software;
• Build strong relationships with clients to understand their needs and ensure their success with Nutcache;
• Manage integration projects between different business partners;
• Design and execute complex data migrations from existing systems to Nutcache products;
• Push the limits of Nutcache by creating complex workflows for clients;
• Host webinars, consultations, and online demonstrations to train clients and partners on the features of our product while providing technical support through the creation of presentations and training materials;
• Define, manage, and execute project implementation plans;
• Plan client visits for training and implementation;
• Contribute to the dynamic pace, requiring responsiveness and flexibility.

SOFT SKILLS:

• Excellent communication and teaching skills for training users;
• Ability to clearly explain technical topics to a non-technical audience;
• Advanced written and verbal communication skills in both French and English;
• Analytical skills to understand business needs and propose solutions;
• Strong synthesis and problem-solving mindset;
• Autonomy and effective priority management;
• Adaptability to technological changes and software updates;
• Change management skills to facilitate the adoption of digital tools;
• Problem-solving abilities and the capacity to handle difficult situations professionally;
• Positive attitude, empathy, and high energy;
• Strong presentation and client relationship skills, with the ability to establish credibility with senior executives;
• Methodical and detail-oriented;
• Strong focus on collaboration, teamwork, and support;
• Open to new ideas and work methods with a collaborative mindset.

The Software Integrator Trainer is responsible for supporting, training, and integrating the software for corporate clients.
Additionally, the main responsibilities include user training, process integration, post-deployment support, process analysis and optimization, collaboration with other teams, and documentation writing.
Helping clients align their goals and challenges with the solutions offered by Nutcache and Dynacom.