The Facilities I&T lead reports to the I&T Director and is a strategic partner for Facilities Delivery, and Real Estate Planning and Projects Pillars, ensuring Pillar needs are championed, prioritized, understood and met by Central Operations. This role serves as a connective tissue between pillar leadership, central operations, and cross-functional teams, working in lock step to enable the successful execution of strategic goals, operational performance and transformation programs.

MINIMUM QUALIFICATIONS:

• 10+ years of experience working in a Corporate Real Estate role

PREFERRED QUALIFICATIONS:

• Tertiary qualification in Business Management, Facilities Management or Real Estate Specializing preferred
• Demonstrated experience building successful working partnerships and influencing to drive key deliverables
• Experience developing goals, metrics, and OKRs for client groups
• Proven expertise in Real Estate and Facilities
• Proven communication and presentation skills
• Experience managing multiple projects simultaneously and working with minimal managerial input
• Experience creating structure from complex, ambiguous situations, quickly assessing situations, prioritizing issues, and making sound decisions under pressure
• Structured, organized, and detail-oriented, with the capacity to be agile in approach

• OKR Development and Alignment: Collaborate with pillar leads to develop Objectives and Key Results (OKRs) that support Meta and Global Workplace Services strategy and goals
• OKR Tracking and Monitoring: Establish and maintain a system to track and monitor OKR progress, providing regular updates to stakeholders
• Stakeholder Engagement and Communication: Facilitate communication and collaboration among stakeholders, including pillar leads, team members, and other key stakeholders, to ensure alignment and engagement around OKRs
• Process Improvement and Optimization: Continuously evaluate and improve the OKR development, tracking, and reporting process, identifying opportunities to streamline processes, reduce administrative burden, and enhance overall effectiveness
• Work in collaboration with Pillar leadership to facilitate, track and/or drive/lead special projects and initiatives on behalf of Pillar
• Execute and support Pillar’s executive engagement through Business Reviews, Business Reporting, All Hands, Summits, and communication strategies
• Support Pillar objectives by acting as focal point for metrics to inform Pillar decision-making - ensuring the right business metrics are developed and maintained in collaboration with Pillar SMEs, Pillar Leadership and Global Security Systems and Technology
• Maintain roadmap of metrics development requirements and prioritize with Pillar leadership
• Define with Pillar leadership any key performance categories and success indicators, including metrics to support Pillar OKR’s
• Ensure metrics are understood and used appropriately across the Global Workplace Services to inform decision making
• Be the focal point for Pillar Tech roadmap development and drive prioritization of tech-specific initiatives with Pillar Leadership
• Ensure alignment of technology investments with Pillar and Global Workplace Services strategic priorities
• Drive prioritization of tech-specific CapEx and facilitate budget communication across teams
• Lead Tech Business Reviews and roadmap updates with stakeholders
• In partnership with our policy team, manage all donation obligations for Global Workplace Services