6. EXCELLENT WRITTEN, ORAL, AND INTERPERSONAL COMMUNICATION SKILLS

Job Type: Contract
Pay: Up to $75.00 per hour
Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• rhapsody (Required)

Work Location: Remot

• Monitor routes and production processing to ensure proper data flow and response times using Rhapsody UI and other tools
• Help to perform and automate daily maintenance processes
• Troubleshoot and resolve processing issues
• Correct and reprocess errors
• Advise on monitoring practices, thresholds, and notifications
• Support Rhapsody upgrades and new environment configuration
• Ensure maximum system uptime for critical components to ensure business continuity.
• Work with program area staff to perform gap analysis, gather and document functional requirements, and create necessary processes
• Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency computer systems as assigned.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Create new and update existing Rhapsody routes to handle new data elements and formats creating the necessary output for upload into testing, lab, and surveillance systems as well as report to the CDC
• Upgrade, modify, troubleshoot, review, and support disease surveillance interfaces including eCR and ELR processes
• Assist with data migrations and database migration related code changes, testing, and validation
• Modernization of legacy computer systems/processes to Rhapsody routes and logic. Review existing code for rewrite into Rhapsody routes.
• Perform / participate in code reviews for authored, team written, and vendor suggested changes and implement reviewed changes into Production
• Advise the team on best practice and techniques. Mentor technical team on advanced topics.
• Assist the team, DPH staff, and vendors to on board providers and partners to utilize Rhapsody supported services like HL7 electronic lab reporting (ELR), electronic test orders and resulting (ETOR), electronic case reporting (eCR), and Interpartner data sharing.
• Prepare and maintain system documentation and architecture diagrams for processes assigned (new and existing).
• Modification / rewrite of existing processes and creation of new processes to be compliant with agency security requirements and following industry best standards