WHY BAI COMMUNICATIONS

It’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.
A leading communications infrastructure provider, BAI operates an extensive broadcast network across 751 sites, delivering fully managed television and radio services covering 99% of the Australian population. In times of crisis, such as natural disasters, national broadcasters rely on BAI to maintain their communications with the public, and emergency services trust us to keep them connected and informed.
With the acceleration of 5G technology, BAI leverages its global experience to enable ubiquitous coverage in buildings, tunnels, stadiums and other congested hard to cover areas, as well as contributing to the creation of smart precincts.

ABOUT THE ROLE

To undertake the following during a programme of technology migration and network expansion:

• Supporting an engineering team undertaking a network-wide hardware and software upgrade
• Supporting the integration and removal of site hardware into the PSN
• Supporting on site field technician’s commissioning PSN systems.
• Reviewing and confirm upgraded PSN service/systems meet specification ready for operation
• Monitoring and maintain the integrity of all Managed Radio Network infrastructure and services during integration.
• Communicating with the Engineering staff, Field teams, Suppliers and Customers to effectively and efficiently manage Service Level Agreements (SLAs) during the roll out.

RESPONSIBILITIES INCLUDE:

• To develop and maintain a coordinated work schedule together with the service installer, the Telco Authority and BAI to support a smooth transition onto new services.
• To work closely with Level 2 Engineers, taking an active role in the support of configuration and verification testing and operational acceptance of new network components.
• To become proficient in the use and understanding of the MPLS monitoring and configuration tool (SAM) to at least level 1 standard, to support the Level 2 engineering team.
• To work with Level 2 Engineers to assist in the network upgrade.
• To be able to diagnose and address faults in both staging and production environments.
• To become proficient in the use of incumbent and new PSN Network Management Systems.
• To become proficient in the use of established Incident and Change Management Systems and processes.
• To prepare reports on progress.
• Review documents provided by the 3rd party suppliers relating to the network upgrade. Ensuring technical compliance.
• Update documentation, BAI and NSW TA systems to reflect network changes.
• To work with the Transition Team Lead to ensure the PSN risk register is maintained in respect of project specific risks and issues.
• To complete Analysis, Alarm management and Planned Outage training.
• Coordination with Field Staff, service suppliers and end-users on incidences and planned works.
• Effective support for testing and acceptance of all new sites added to the PSN under the CCEP programme.