About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Premier certified integration and service partner based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.
About The Role
As an Integrations Specialist at Molsoft, you will play a crucial role in supporting clients with their Shopify tech stack. You will collaborate closely with project managers to install and configure third-party apps, optimize clients’ use of these apps, and keep the team up to date with new features and functionalities.

What You’ll Do

• Integrate third-party apps and help with ongoing support.
• Coordinate with external stakeholders, such as third-party vendors or platform partners, to ensure smooth integration.
• Troubleshoot and resolve any technical issues or bugs, working closely with the development team.
• Monitor task progress and timelines to ensure timely completion, proactively identifying and addressing any delays or obstacles.
• Provide technical guidance and support to the team, assisting with resolving technical challenges.
• Lead training sessions with clients and create training material on using and administering their eCommerce platform and Shopify apps/admin configuration, ensuring they have the knowledge and resources to effectively manage their online stores.
• Document best practices, and lessons learned to improve efficiency and facilitate knowledge sharing within the team.
• Stay updated on the latest eCommerce trends, technologies, and platform updates to continually inform account managers and deliver cutting-edge solutions.

Skills & Experience

• Very strong written and spoken communication skills, both in French and English.
• 2-3 years of experience in launching eCommerce projects, preferably within an agency or consulting environment.
• 3-4 years of experience with eCommerce experience such as working for a retail brand, eCommerce team, or digital agency.
• Strong technical background with in-depth knowledge of Shopify admin and apps ecosystem (configuration, setup, and best practices).
• Familiarity with eCommerce best practices, including SEO, performance optimization, and UX/UI principles.
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
• Strong attention to detail and ability to work under tight deadlines.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
• Self-motivated and proactive with a passion for delivering high-quality solutions.

Perks & Benefits

We are a laidback and friendly yet dedicated team, working remotely or from our Montreal office, where you have access to great amenities and free coffee all day : )

• Competitive salary and benefits
• Flexible working schedule for greater work-life balance
• Work remotely or from our office in Montreal
• Competitive PTO policy
• Health benefits and insurance plans
• Birthday gift
• Personal and professional growth opportunities

À propos de Molsoft
Pour les marchands, par des marchands. Molsoft est un partenaire d’intégration et de service certifié Shopify Premier basé à Montréal, au Québec. Nous fournissons des solutions de commerce sur mesure, permettant aux marques et aux détaillants innovateurs de bénéficier d’une agilité et d’une flexibilité accrues pour débloquer la croissance et perturber leur industrie. Nos services couvrent la stratégie et le conseil, la vente au détail et le commerce unifié, le développement et l’intégration, le design et les expériences, ainsi que l’éducation et les institutions.
À propos du poste
En tant que spécialiste en intégration chez Molsoft, vous jouerez un rôle crucial dans l’assistance aux clients pour leur pile technologique Shopify. Vous collaborerez étroitement avec les gestionnaires de projet pour installer et configurer des applications tierces, optimiser l’utilisation de ces applications par les clients et tenir l’équipe informée des nouvelles fonctionnalités.

• Integrate third-party apps and help with ongoing support.
• Coordinate with external stakeholders, such as third-party vendors or platform partners, to ensure smooth integration.
• Troubleshoot and resolve any technical issues or bugs, working closely with the development team.
• Monitor task progress and timelines to ensure timely completion, proactively identifying and addressing any delays or obstacles.
• Provide technical guidance and support to the team, assisting with resolving technical challenges.
• Lead training sessions with clients and create training material on using and administering their eCommerce platform and Shopify apps/admin configuration, ensuring they have the knowledge and resources to effectively manage their online stores.
• Document best practices, and lessons learned to improve efficiency and facilitate knowledge sharing within the team.
• Stay updated on the latest eCommerce trends, technologies, and platform updates to continually inform account managers and deliver cutting-edge solutions