Integraton Services Specialist III

at  Harris Teeter

Summary: This is a technical position that will require knowledge about integrating multiple applications across a variety of platforms and development languages, with an emphasis on business knowledge and technical leadership. It allows an individual to utilize both education and experience to support Harris Teeter’s applications in all phases of the software development life cycle. The nature of the position will allow a self-motivated individual to evaluate, design and develop process improvements while providing guidance to other developers and supporting existing processes.
Essential Duties and Responsibilities include the following; however, other duties may be assigned.
o Consults with the business users and other Information Services team members to gather information about integration needs, functional & technical requirements and develop appropriate integration artifacts.
o Consults with the business users to gather information about processing needs, objectives, functions, features, and input and output requirements to develop functional requirements as well as provide support during business planning of new process solutions.
o Determines interface development approaches by identifying and evaluating potential directions and alternatives; identifies problems and solutions.
o Performs business needs and technology assessments. Reviews business function models and business objectives; assesses organizational constraints; documents current technology; identifies competitor technology; and determines emerging technology constraints. Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs.
o Works independently with limited supervision focusing on complex processing by analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks and controls and outputs.
o Reviews design documentation for utilization of current and efficient technology.
o Provides direction and guidance for team members during medium to large sized tasks / projects.
o Writes and maintains technical specification documentation or reviews documentation written by others that describes requirements for both real-time and batch processing installation and operating procedures.
o Provides accurate estimates of time and resources based on program / system specifications.
o Leads technical walkthroughs and discussions involving peers and business users.
o Translates both business and technical specifications into application interfaces and associated processing to support the business requirements defined.
o Creates test transactions and runs tests to identify errors and confirm programs meet specifications.
o Trains end users or technical support staff on the application integration.
o Coordinates system implementation of new interfaces. Reviews and revises implementation plans including testing, data conversion, migration, documentation, training, and contingency plans.
o Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs. Communicates across functional areas related to both business units and information services.
o Conducts post-implementation reviews; identifies post-implementation audit criteria. Documents post-implementation review findings and presents recommendations to appropriate management team.
o Identifies and resolves complex production integration problems within the required timeframe.
o Communicates regularly with management team regarding project activities and timelines.
o Serves as resource to share acquired knowledge and skills to provide in-house technical training for programming staff. Provides feedback for skill assessments of other programmers and analysts as input for evaluations.
o Assists with both internal and third-party software development and support.
o Participates in development of department programs, policies, procedures and guidelines.
o Provides on-call support on evenings and weekends on an assigned basis as well as provides assistance when requested.
o Serves as primary / alternate contact for technical support on assigned application integrations. As the primary contact, provides technical mentoring to team members when they are assigned as additional resources.
o Performs project manager duties as required. In this role, manages data or integration projects for a fixed period of time.
o Performs effectively within a team-oriented environment, using strong interpersonal relation skills.
o Develops knowledge about multiple business areas to provide complete support. Researches and identifies issues by tracing the flow of data from one system to another.
o Utilizes organizational skills to maintain and manage multiple work assignments.
o Performs other tasks and responsibilities that may be added at Harris Teeter’s discretion.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual Required
Analytical Synthesizes complex or diverse information Y
Collects and researches data Y
Uses intuition and experience to complement data Y
Designs work flows and procedures Y
Design Generates creative but manageable solutions Y
Translates concepts and information into images Y
Uses feedback to modify designs Y
Applies design principles Y
Demonstrates attention to detail Y
Problem Solving Identifies and resolves problems in a timely manner Y
Gathers and analyzes information skillfully Y
Develops alternative solutions Y
Works well in group problem solving situations Y
Uses reason even when dealing with emotional topics Y
Project Management Develops or Assists project plans Y
Assists with the coordinates projects Y
Communicates changes and progress Y
Completes projects on time and budget Y
Manages project team Development activities Y
Technical Skills Assesses own strengths and weaknesses Y
Pursues training and development opportunities Y
Strives to continuously build knowledge and skills Y
Shares expertise with others Y
Interpersonal
Customer Service Manages difficult or emotional customer situations Y
Responds promptly to customer needs Y
Solicits customer feedback to improve service Y
Responds to requests for service and assistance Y
Meets commitments Y
Interpersonal Focuses on solving conflict, not blaming Y
Maintains confidentiality Y
Listens to others without interrupting Y
Keeps emotions under control Y
Remains open to others’ ideas and tries new things Y
Oral Communication Speaks clearly and persuasively in positive or negative situations Y
Listens and gets clarification Y
Responds well to questions Y
Demonstrates group presentation skills Y
Participates in meetings Y
Team Work Balances team and individual responsibilities Y
Exhibits objectivity and openness to others’ views Y
Gives and welcomes feedback Y
Contributes to building a positive team spirit Y
Puts success of team above own interests Y
Able to build morale and group commitments to goals and objectives Y
Supports everyone’s efforts to succeed Y
Recognizes accomplishments of other team members Y
Written Communication Writes clearly and informatively Y
Edits work for spelling and grammar Y
Varies writing style to meet needs Y
Presents numerical data effectively Y
Able to read and interpret written information Y
Leadership
Change Management Develops workable implementation plans Y
Communicates changes effectively Y
Builds commitment and overcomes resistance Y
Prepares and supports those affected by change Y
Monitors transition and evaluates results Y
Delegation
Delegates work assignments Y
Matches the responsibility to the person Y
Gives authority to work independently Y
Sets expectations and monitors delegated activities Y
Provides recognition for results
Leadership
Exhibits confidence in self and others Y
Inspires and motivates others to perform well Y
Effectively influences actions and opinions of others Y
Inspires respect and trust Y
Accepts feedback from others Y
Provides vision and inspiration to peers and subordinates Y
Gives appropriate recognition to others Y
Displays passion and optimism Y
Mobilizes others to fulfill the vision
Looks for ways to improve and promote quality Y
Quality Management Demonstrates accuracy and thoroughness Y
Visionary Leadership Displays passion and optimism
Inspires respect and trust
Mobilizes others to fulfill the vision Y
Provides vision and inspiration to peers and subordinates Y
Organization
Business Acumen Understands business implications of decisions Y
Displays orientation to profitability Y
Demonstrates knowledge of market and competition Y
Aligns work with strategic goals Y
Cost Consciousness Works within approved budget Y
Develops and implements cost saving measures
Contributes to profits and revenue
Conserves organizational resources Y
Diversity Demonstrates knowledge of EEO policy
Shows respect and sensitivity for cultural differences Y
Educates others on the value of diversity
Promotes a harassment-free environment Y
Builds a diverse workforce
Ethics Treats people with respect Y
Keeps commitments Y
Inspires the trust of others Y
Works with integrity and ethically Y
Upholds organizational values Y
Organizational Support Follows policies and procedures Y
Completes administrative tasks correctly and on time Y
Supports organization’s goals and values Y
Benefits organization through outside activities
Supports affirmative action and respects diversity Y
Strategic Thinking Develops strategies to achieve organizational goals Y
Understands organization’s strengths & weaknesses Y
Analyzes market and competition
Identifies external threats and opportunities Y
Adapts strategy to changing conditions Y
Self Management
Adaptability Adapts to changes in the work environment Y
Manages competing demands Y
Changes approach or method to best fit the situation Y
Able to deal with frequent change, delays, or unexpected events Y
Attendance / Punctuality Is consistently at work and on time Y
Ensures work responsibilities are covered when absent Y
Arrives at meetings and appointments on time Y
Dependability Follows instructions, responds to management direction Y
Takes responsibility for own actions Y
Keeps commitments Y
Commits to long hours of work when necessary to reach goals Y
Completes tasks on time or notifies appropriate person with an alternate plan Y
Initiative Volunteers readily Y
Undertakes self-development activities Y
Seeks increased responsibilities Y
Takes independent actions and calculated risks Y
Looks for and takes advantage of opportunities Y
Asks for and offers help when needed Y
Innovation Displays original thinking and creativity Y
Meets challenges with resourcefulness Y
Generates suggestions for improving work Y
Develops innovative approaches and ideas Y
Presents ideas and information in a manner that gets others’ attention Y
Judgment Displays willingness to make decisions Y
Exhibits sound and accurate judgment Y
Supports and explains reasoning for decisions Y
Includes appropriate people in decision-making process Y
Makes timely decisions Y
Motivation Sets and achieves challenging goals Y
Demonstrates persistence and overcomes obstacles Y
Measures self against standard of excellence Y
Takes calculated risks to accomplish goals Y
Planning / Organizing Prioritizes and plans work activities Y
Uses time efficiently Y
Plans for additional resources Y
Sets goals and objectives Y
Organizes or schedules other people and their tasks Y
Develops realistic action plans Y
Professionalism Approaches others in a tactful manner Y
Reacts well under pressure Y
Treats others with respect and consideration regardless of their status or position Y
Accepts responsibility for own actions Y
Follows through on commitments Y
Quality Demonstrates accuracy and thoroughness Y
Looks for ways to improve and promote quality Y
Applies feedback to improve performance Y
Monitors own work to ensure quality Y
Quantity Meets productivity standards Y
Completes work in timely manner Y
Strives to increase productivity Y
Works quickly Y
Safety and Security Observes safety and security procedures Y
Determines appropriate action beyond guidelines
Reports potentially unsafe conditions Y
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with little or no supervision. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be proficient in the attributes identified below:
o WSO2 Enterprise Integration, WSO2 API Management
o ETL tools such as SSIS
o Markup languages such as XML, HTML
o Transformation scripting language such as XSLT
o Java, Visual Basic, C#, .NET Framework
o Cordova Ionic framework, API & Web development
o Databases such as Oracle, Microsoft SQL Server
o Big data platform tools such as Hadoop, HDFS, HBase, Spark
o No SQL Databases such as MongoDB
o PL/SQL, T/SQL, Stored Procedures
o Java Script and Angular Framework
o File transfer methods such as MQFTE, SFTP, FTP
o Source Code Repository such as TFS, GitHub
o Change management and scheduling tools such as Control-M
o Debugging tools
Education/Experience:
Master’s degree in Computer Science or other relevant IT or engineering field from four-year college or university; and at least five years of progressive post-degree experience
or
Bachelor’s degree (B. A.) in Computer Science or other relevant IT or engineering field from four-year college or university; and at least eight years of progressive post-degree experience
Preferred: Three years or more of business exposure in a distribution or retail related field.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to apply advanced mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, VISIO, Microsoft Project and Microsoft Outlook.
Certificates and Licenses:
Certificates and/or Licenses – to be determined
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Office environment with standard work schedule of 40 hours weekly and overtime as required.
o Position requires on-call responsibilities - 24 x 7 coverage and includes use of a pager or cell phone.
o While performing the duties of this job, the employee is regularly required to sit (prolonged sitting and typing – PC utilization expected to be at least 80% of daily activity); use of hands and fingers, handle, or feel and reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to stand; walk and stoop, kneel or crouch.
o Communicate orally with business users, co-workers, and vendors in face-to-face, one-on-one settings, in group settings, or using the telephone.
Duties will require cognitive skills for comprehension, visual perceptions, calculation ability, attention (information processing), memory, and executive functions such as planning, problem-solving and self-monitoring.
o The employee must occasionally lift and/or move up to 10 pounds.
o Specific vision abilities required by this job include close vision.
o A wide degree of creativity and latitude is expected

Please refer the Job description for details