Integrity Officer - Administrative Service Officer 3 at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

84284.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Integrity Monitoring, Patient Registration Review, Duplicate Identification, Demographic Updates, MyDHR Access Provision, Customer Support, Telephone Enquiry Response, Email Enquiry Response, Face-to-Face Enquiry Response, Data Quality, Health Information Services, Decision Support

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Temporary 6 months with possibility of extension and or permanency Classification: Administrative Services Officer Level 3 (PN 20543, 29259) Salary: $78,755 – $84,284 (Plus 12.5%25 Super) Location: Canberra Hospital Section: Decision Support Unit Closing Date: 13th April 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to discounted gym membership. • Access to onsite Physiotherapists. • Onsite cafes, staff cafeteria, pharmacy and gift shop. • Up to $12K reimbursement of relocation expenses for interstate candidates (subject to review and approval). About the Role: The Decision Support Unit (DSU) is led by an Executive Group Manager reporting to the Chief Finance Officer within Canberra Health Services (CHS). The DSU’s role includes: • Promoting accountability to achieve strategic goals and building organisational capability to align Activity Based Funding (ABF) and Operational Planning • Provision of ICT Services for CHS • Provision of data quality • Provision of Health Information Services • Provision of decision support services to enable operational and non-operational planning and quality reporting. Health Information Services (HIS) supports a wide network of tertiary health services such as The Canberra Hospital, University of Canberra Hospital, North Canberra Hospital, Mental Health, Justice Health, Alcohol and Drug Services, Walk in Centres, Community Health Centres and specialist outpatient services. HIS provides a range of functions including scanning, health record management, release of information, patient identifier maintenance, chart correction, health record forms design and managing access to personal health information to facilitate patient care follow-up, quality improvement, education and hospital management purposes. Working under general direction, the Integrity Officer reviews and monitors patient registration creation, identifies and resolve patient duplicates, reviews patient demographic updates, provides access to MyDHR, and provides customer support to the public by responding to telephone, email and face to face enquiries. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. To Apply: Please apply online by submitting a copy of your CV along with a 2-page response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics. If you would like further information regarding this opportunity, please contact Morgan Evans at 0448592448 or at Morgan.Evans@act.gov.au. #LI-DNI

Responsibilities

The Integrity Officer reviews and monitors patient registration creation, identifies and resolves patient duplicates, and reviews patient demographic updates within the Decision Support Unit. This role also involves providing access to MyDHR and offering customer support to the public via telephone, email, and in-person interactions.