Integrity Officer - Health Information Services at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

84284.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Digital Health Records, Privacy Principles, Health Information Management, Time Management, Confidentiality, Data Accuracy

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Temporary 6 Month Contract with the possibility of extension and/or permanency Classification: Administrative Services Officer Level 3 (PN 20500) Salary: $78,755 - $84,284 (Plus 12.5%25 Super) Location: The Canberra Hospital, Garran Section: Health Information Services Closing Date: 30th July 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: Do you have a keen eye for detail, a passion for customer service, and the ability to thrive in a technical environment managing accurate and secure Digital Health Records? The Health Information Services Team is seeking an Integrity Officer to join the team on a temporary basis. In this role, you will be responsible for maintaining accurate patient registration details within the Patient Administration System, responding to telephone and email enquiries, and assisting members of the public. You will play an important role in maintaining patient confidentiality and delivering high-quality customer service while working in a technical environment using Digital Health Records. We are looking for someone who can work effectively both independently and as part of a team, with knowledge of privacy principles and the secure handling of health information. The successful candidate will also have experience managing competing priorities and meeting deadlines to support service delivery. Health Information Services is a diverse, collaborative, supportive and high-performing team that values integrity, respect and continuous learning. Together, we solve challenges, celebrate achievements and foster a positive workplace where everyone can thrive. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Morgan Evans at (02) 5124 3003 or at Morgan.Evans@act.gov.au. #LI-DNI

Responsibilities

Maintain accurate patient registration details within the Patient Administration System and respond to telephone and email enquiries. Ensure patient confidentiality and deliver high-quality customer service within a technical digital health environment.