Catholic Social Services is currently seeking a contract Part-time, 18 hours per week, Intensive Case Management Worker at St Josephine’s in EDMONTON. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.
This position has a weekly schedule of Weekends Saturday to Sunday 12.00 PM to 9PM (18 hours). Contract will end on March 31, 2026.

JOB SUMMARY:

• Assesses dangers, develops safety plans and participates in collaborative risk management to support clients in obtaining or maintaining safety
• Provides coordination of informal and formal support systems and coordinates comprehensive wrap-around community services for clients such as healthcare, legal, training/education, life skills, translation and other needs.
• Identifies objective goals with clients to plan and develop a service plan & regularly monitors and reviews the progress of the goals that each client has set
• Provides a safe, nurturing environment for clients & provides consistent support around specific life and social skills to increase client capacity and skills
• Supports clients with system navigation, communication and conflict resolution through role modelling and coaching to assist clients in fostering their independence, resilience, and self-determination as appropriate to their abilities and experience
• Liaises with community partners to provide culturally safe programming and support services.
• Participates in daily household and operational duties, including meal preparation, cleaning, and sanitizing.
• Provides crisis intervention and problem solving support to any emergency situations
• Works from a trauma-informed, low barrier, client-centered approach ensuring clients feel valued and supported.
• Understands, supports, promotes, and adheres to the Agency’s vision, mission, values, and organizational ethics, treating all persons with humility, compassion, and respect in interactions with clients, stakeholders, and the public
• Maintains respectful personal boundaries
• Establishes and maintains respectful, collaborative working relationships with all team members, clients and their key stakeholders. Presents as a positive and professional role model and ambassador for the Agency.
• Communicates effectively and respectfully in a professional manner with clients, both verbally and in writing. Actively listens to clients to understand their needs while being aware of and responding to non-verbal communication.
• Documents case notes and updates/maintains files and records data, ensuring the data is accurate, timely and complete. Ensures appropriate and confidential handling and storage of client/Agency information and documentation in accordance with Agency policies and procedures
• Completes incident reports, serious occurrence reports and/or other administrative duties in a precise and timely manner as per Agency policy and procedures
• Attends and actively participates in regular supervision, scheduled team meetings and professional development.
  The ideal candidate will have a comprehensive understanding of the impacts of gender-based violence, the connection with mental health and substance misuse, and commitment to non- judgmental, client-centered services

OTHER QUALIFICATIONS INCLUDE:

• Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months
• Enrolment in the Agency Group Benefits plan as applicable
• Satisfactory driver’s abstract with no more than six (6) demerit points current within one (1) year.
• A reliable Vehicle, Valid Driver’s License, Vehicle Registration and Third Party Liability Insurance (amount of two million)
  You can apply online for Police Information Check including Vulnerable Sector Search and Intervention Record Check.
  For Police Information Check, including Vulnerable Sector Search, please visit the City of Edmonton’s police service website.
  For Intervention Record Check, please visit the informalberta.ca
  Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.

Please refer the Job description for details