InterContinental Hotel Kansas City - Restaurant Supervisor at TPG Hotels and Resorts

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Guest Service, Liquor Law Compliance, Cash Handling, Food and Beverage Service, Problem Solving, Attention to Detail, Organizational Skills, Time Management, Leadership, Communication Skills, Hospitality Knowledge, Training, Motivating Staff, Compliance, Safety Awareness

Industry

Hospitality

Description

Fast-paced Environment! Fun team to work with! Come join the team at InterContinental Kansas City on the Plaza! American Slang Restaurant Supervisor The Restaurant 1 Supervisor is responsible for daily supervision of restaurant staff, guest service and liquor law compliance. Supervises selling and serving guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Supervises guest checks and payment collection in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Education and Experience: High school education plus schooling in hotel/restaurant management or related major. Two or more years of related experience. Familiarity with hospitality industry practices preferred. Skills and Abilities: Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures. Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance. Knowledge of and ability to follow proper food and beverage sales and service. Ability to understand and comply with federal, state and local serving guidelines. Ability to timely compile facts/figures, identify, investigate and resolve matters. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, phone and other office equipment. Display consistent professional leadership with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Benefits: We offer a highly competitive benefits package! * Health, Dental and Vision Insurances * Disability Insurances * Supplemental Life Insurances * Identity Theft Protection * 401(k) * Paid Time Off, Holidays and Paid Vacation * AMAZING HOTEL DISCOUNTS! EOE/M/F/Vet/Disabled

Responsibilities

The Restaurant Supervisor is responsible for daily supervision of restaurant staff and ensuring guest service and liquor law compliance. This role includes overseeing guest checks, payment collection, and reporting any emergencies or deviations from policies to management.