[InterContinental Phu Quoc] - Human Resources Supervisor - C&B at IHG Career

, An Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Compensation & Benefits, Labor Law Compliance, Personnel Record Management, Employee Relations, Budgeting, Performance Appraisal, Tax and Insurance Processing, Visa and Work Permit Management, Staff Orientation, Conflict Resolution, HR Auditing

Industry

Hospitality

Description

YOUR DAY-TO-DAY People • Arrange everyday activity, planning work tasks and ensuring you always have the right colleagues and resources to do your job. • Comply with law and internal standards, requirements related to employment papers (personal profile, labour contract, decision, appendix, PAF…ect) • Ensure payroll processed with all supporting documents verified and approved properly, payroll system is followed as set-up. • Make promised benefits available and easily and timely applicable for staffs • Train colleagues where required to make sure their compliance to regulations and standards of the company • Promote teamwork and quality service through daily communication and coordination with other colleagues and departments • Suggest any HR related actions required • Support administration and organizing annual staff satisfaction survey • Conduct related part in Orientation to new comers • Follow up Clearance & Exit Interview • Maintain accurate and up-to-date personnel files and records for all employees efficiently and confidentiality • Be active part in organizing staff activities • Develop yourself and always look for ways to improve performance through self-review, working on feedback of others, creating development goals for proper action with timeline. • Build great relations with outside contacts related to tasks assigned (Insurance, Labour…) • Drive a performance of Compensation & Benefits team, make development plan for team member, conduct development progress and monthly catch up with team • Organize, schedule and adapt work tasks for Compensation & Benefits team to meet conflicting deadlines and respond to changing situations. Guest Experience • Assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication and ensures morale and productivity reach the highest possible levels, achieving colleagues’ satisfaction • Monitor legal documents for expats like Visa, work permit, resident card and other immigration procedures. • Comply with grooming and hotel’s rules and regulations. • Be a friendly face and helping hand to our colleagues and guest. • Look smart – wear your uniform with pride Financial • Prepare as of guidelines to create annual budget, benefits, bonus and salary review. • Monitor leave data system and ensure timely reports with analysis is provided to management to arrange clearance or pay to staffs as required. • Process inputs required for tax and insurance; • Recommend payroll system changes/updates when appropriate for better efficiency Responsible Business • Familiarizes and enforces local HR policies and procedures • Monitors the administration of the Performance Appraisal Programme, maintain up-to-date records of staffs’ PDP and performance review in their files and have online file available for use at any time needed. • Monitor HR roster and attendance record for approval to process payroll. • Conduct annual HR compliance/standards self-audit • Liaison with Social insurance, labor authorities and update new laws and regulations • Prepare and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. • Ensure applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. • Maintain hotel Disciplinary Procedures, Handling grievances at the initial stages and propose actions • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety. • May assist with other duties as assigned by management At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

Oversee the Compensation and Benefits team to ensure accurate payroll processing and compliance with labor laws and internal standards. Manage personnel records, employee benefits, and immigration documentation for expatriate staff.