Interim Chief Operations Officer at CHIEF SEATTLE CLUB

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

165863.73

Posted On

24 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, Operational Oversight, Transitional Leadership, Real Estate Management, Asset Management, Property Management, Facilities Management, Human Resources, IT Services, Compliance Management, Risk Management, Budgeting, Financial Stewardship, Stakeholder Engagement, Portfolio Management, Capital Planning

Industry

Non-profit Organizations

Description

JOB DESCRIPTION Job Title: Interim Chief Operations Officer Effective Date: 02/09/2026 Reports to: Chief Executive Officer Pay Range: Class W (Salary) $136,456.02 - $165,863.73 Status: ☒ Full Time ☐ Part Time ☐ Regular ☒ Temporary FLSA: ☒ Exempt ☐ Non-Exempt Job Summary: The Interim Chief Operations Officer (Interim COO) is a temporary senior leadership role responsible for stabilizing and strengthening the operational infrastructure of a mission-driven housing nonprofit during a period of transition. The Interim COO ensures continuity across key operational functions while enhancing systems that support safe, high‑quality housing and services for residents. Working closely with the Chief Executive Officer C‑suite leaders, Real Estate Department staff, and frontline operational teams, the Interim COO provides both strategic direction and hands‑on operational leadership. Core operations include Human Resources, Facilities Management, IT Services, and the Real Estate Department, which oversees property management, asset management, and housing development activities. This role plays a critical part in sustaining the organization’s mission to provide sacred spaces to nurture, affirm, and strengthen the spirit of urban Native people. Essential Job Functions: Strategic & Transitional Leadership * Lead organizational operations with a focus on stability, continuity, and rapid assessment during leadership transition. * Partner with the Chief Executive Officer and senior team to advance operational strategies that support housing stability, resident well‑being, and community impact. * Identify short-term operational gaps and implement immediate solutions, while recommending long-term improvements aligned with nonprofit best practices. * Oversee transitional initiatives within administrative, property, and resident‑facing operations. * Ensure real estate and operational strategies reinforce long-term portfolio health and mission outcomes. Operational Oversight * Lead and coordinate daily operational functions across the organization, ensuring alignment between administrative, housing, and program teams. * Oversee Human Resources, Facilities, IT, Procurement, and Real Estate departments. * Improve workflows and operational systems to increase efficiency, service quality, and compliance readiness. * Strengthen communication channels among property operations, resident services, and administrative teams. Real Estate, Asset, and Property Portfolio Leadership * Provide executive oversight of the Real Estate Department, which includes property management, asset management, and housing development. * Ensure properties are operated safely, sustainably, and in accordance with HUD, LIHTC, local funder, and building‑code requirements. * Guide long‑term capital planning, reserve strategies, and asset preservation to maintain high-quality, affordable housing. * Oversee property performance monitoring, risk mitigation, and compliance across the housing portfolio. * Support evaluation of new acquisitions, rehabilitation projects, and mission‑driven development opportunities. * Strengthen systems for rent compliance, inspections, lease‑up processes, and resident safety. Compliance, Policy & Risk Management * Ensure operational areas comply with internal policies and the regulatory environment affecting affordable and supportive housing. * Strengthen infrastructure for compliance with housing regulations, funder requirements, fair housing laws, safety standards, and privacy/security mandates. * Lead risk management efforts, including emergency response planning for housing communities and facilities. * Support improvements in cybersecurity and data privacy across operational systems. Financial Stewardship * Partner with the CFO to develop and manage operating budgets for administrative functions and the housing portfolio. * Monitor expenditures to ensure responsible stewardship of nonprofit resources. * Identify cost efficiencies and opportunities to maximize the financial stability of properties and central operations. * Support capital planning and long-term asset budget forecasting. People Leadership & Culture * Provide interim leadership to operational and real estate department heads with a focus on accountability, collaboration, and mission alignment. * Support HR initiatives related to recruitment, retention, workforce development, and organizational culture. * Promote an inclusive, trauma‑informed, and resident‑centered organizational culture. Facilities, Technology, and Resource Management * Oversee facilities operations to ensure safe, well-maintained, habitable environments for staff and residents. * Ensure technology infrastructure supports effective resident services, property operations, and organization-wide communication. * Strengthen vendor and contractor relationships, especially those connected to housing operations, maintenance, and development partners. Stakeholder Engagement * Serve as a liaison between operations, housing programs, and other departments to ensure alignment around resident needs and property performance. * Communicate key operational and property updates to leadership, staff, funders, and community partners as appropriate. * Represent operations in board and committee meetings, including real estate, finance, and asset management committees. * Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role. * Perform other duties as situation requires or as assigned by supervisor. Knowledge, Skills, and Abilities Required: Education: * BA or equivalent professional experience. Experience: * 8-10 years of Significant leadership experience in nonprofit operations, affordable housing, permanent supportive housing, property management, real estate development, or a related mission-driven field. * Experience overseeing asset management, housing operations, or capital projects strongly preferred. * Experience in building out managerial support. * Prior interim or transitional leadership experience is a plus. Licenses/Certifications: * SHRM‑CP or SHRM‑SCP preferred. * Housing- or real estate‑related certifications (e.g., CPM, CAM, LIHTC compliance) are a plus but not required. Technical Skills & Competencies: * Strong strategic and analytical thinking. * Expertise in cross-functional operational and housing portfolio management. * Knowledge of HUD, LIHTC, local housing funder requirements, and nonprofit compliance environments. * Budgeting and financial management experience, particularly in affordable housing or mixed‑funding contexts. * Strong leadership, communication, and decision‑making skills with a mission‑first orientation. Preferred Qualifications: Proven ability to work effectively with Native communities, including cultural awareness, respect for traditions, knowledge of community dynamics. Physical Requirements: Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Benefits Summary: Full-time employee benefits package includes: * Medical, Dental, Vision, and an Employee Assistance Program * Public Transportation (ORCA) pass * 401(k) Retirement Plan * Paid Time Off, Holiday Pay, and Night Shift Differential * Transparent Pay Schedule * Internal Hiring and Encouraged Advancement This job description is intended to describe the general nature of this job and may not include all responsibilities that might be required of the person holding this position. This job description is subject to change at any time at the sole discretion of the company and does not establish a contract for employment.

Responsibilities

This temporary senior leadership role focuses on stabilizing and strengthening operational infrastructure, ensuring continuity across key functions like HR, Facilities, IT, and Real Estate during a transition period. The Interim COO provides strategic direction and hands-on leadership to enhance systems supporting safe, high-quality housing and services for residents.