Interior Plant Services Manager (Starting at $60,000 per year) at Moana Nursery

Reno, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

60000.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interior Plant Design, Horticulture, Project Management, Customer Relationship Management, Cost Estimating, Sales, Team Leadership, Plant Identification, Proposal Writing, Microsoft Office Suite, Budgeting, Scheduling

Industry

Retail

Description

Description Your Future Role Plants, people, service and leadership. This position leads Moana Nursery’s Interior Plant Services business, including the maintenance, installation, enhancement, design, estimating, selling and customer service work that helps our commercial and residential customers enjoy healthy, beautiful indoor plant environments. Your mission is to grow and manage a profitable Interior Plant Services business while making sure our customers, teammates and plants succeed. You will lead small installation and maintenance teams, develop solutions for customers, estimate and price work, generate proposals, present designs, oversee project execution, manage customer relationships and help train teammates to deliver outstanding service. This position is responsible for ensuring that Interior Plant Services work is completed safely, efficiently, profitably and with the quality our customers expect from Moana Nursery. Ultimately, this role is about having the right plant solutions, the right service plan, the right communication and the right follow-through so our customers receive compelling indoor plant and gardening solutions — always. Your Specific Job Responsibilities · Upholds Moana Nursery’s strict safety policies and ensures the health and safety of teammates, customers and the public · Leads, trains and supports Interior Plant Services maintenance and installation teammates · Builds strong relationships with customers through listening, communication, responsiveness and follow-through · Designs indoor plant solutions that improve the customer’s space, meet customer needs and fit within budget · Estimates labor, material, equipment and subcontractor costs accurately · Prices work to meet current business objectives while still winning quality projects · Generates clear proposals that explain what is included and not included in the scope of work · Presents proposals and design solutions professionally and confidently · Sells on quality, solutions, service and value — not price alone · Manages Interior Plant Services maintenance contracts, enhancements and installation projects · Schedules and coordinates work with teammates, customers, vendors and subcontractors · Oversees project execution to meet quality, schedule and cost goals · Proactively manages scope changes, change orders and customer expectations · Completes project administration tasks accurately and on time · Reviews estimated results compared to actual job performance and applies lessons learned · Supports renewal of maintenance contracts and keeps contracts current · Pursues new customers through referrals, walk-ins, calls, marketing efforts and relationship building · Participates in constructive feedback and conflict resolution with a focus on teammate and customer success · Maintains sincere enthusiasm for plants, service, the environment, our community and our team Physical Requirements & Activity · Applicant must be able to lift 50 lbs · Applicant must be able to stand, walk, bend, kneel and work on their feet for extended periods · Applicant must be able to load, unload, move and stage plants, containers, supplies and related materials · Applicant must be comfortable working indoors and outdoors, including travel between customer sites and Moana Nursery locations Expertise & Experience Requirements · Three or more years of hands-on interior plant, horticulture, landscape, maintenance or related green-industry experience · Valid driver’s license and clean driving record required · Strong indoor plant knowledge, including plant identification, plant health, watering requirements, light requirements, pest issues, disease concerns and general plant care · Experience managing customers, service work, maintenance routes, installations or project-based work · Ability to estimate labor, material and equipment needs accurately · Ability to write and present clear proposals · Strong customer service and communication skills · Proficiency with Microsoft Office Suite, including Word, Excel and Outlook · Ability to understand job cost, gross margin, labor cost, material cost and basic financial performance Nice To Have Skills or Experiences · Associate or B.S. degree in Horticulture, Plant Science, Botany, Biology, Business or a related field · Nursery Worker Certification or Certified Plantscape Technician · Experience selling maintenance contracts, enhancements or installation projects · Experience leading small teams or service crews · Experience with cost-based estimating and pricing · Experience with design, proposal generation or customer presentations · OSHA 10 or OSHA 30 training · Experience with Asset by Include Your Future Work Schedule This is a full-time, year-round position. Your schedule will generally be Monday through Friday during normal business hours, with occasional flexibility needed to support customer appointments, installations, seasonal workload, team training, emergencies, trade shows or other business needs. Interior Plant Services is a customer-facing business, so success in this role requires proactive planning, timely communication and a willingness to adjust when customers, teammates or projects need support. Your Future Salary & Benefits The starting pay for this position is $60,000 per year and increases based on experience, expertise and responsibilities. Other benefits for this role include: · Paid Time Off · Paid Holidays · Health Insurance · Dental Insurance · Vision Insurance · 401K with company match · Profit Sharing Incentive · Store Discount · Training & Educational Opportunities · Career Advancement · Company vehicle for business use, as assigned · Company smart phone and computer, as assigned The Ideal Candidate The ideal candidate loves plants, enjoys people and knows how to turn expertise into customer trust. She or he is organized, accountable, positive and comfortable moving between design, sales, estimating, customer service, team leadership and project execution — sometimes all before lunch, because plants apparently did not get the memo about simple job descriptions. This person listens carefully, communicates clearly, follows through on commitments and understands that great service is built through details done right every day. She or he can lead a team with care and accountability, solve problems before they become bigger problems, and manage work in a way that supports safety, quality, customer loyalty and profitability. The ideal candidate wants to help grow Interior Plant Services into a stronger and more meaningful part of Moana Nursery’s Recurring Services team. She or he is looking for a career, not just a job, and wants to grow individually while helping the team succeed together. About Moana Nursery Moana Nursery is a vertically integrated, family-owned company specializing in growing, selling, installing and maintaining top quality, High Desert products and services that beautify and enhance our communities. Established in 1967, we are northern Nevada’s premier garden center nurseries and landscape services company, supported by Oregon’s best “Hardy Plant” wholesale nursery. We are recognized both regionally and nationally as an industry leader, community member and consumer favorite. We are committed to continued education, community involvement and helping our teammates grow. If you want a career, not just a job, and want to grow as a person, we might be the right fit for you. The Application Process Apply online. We’ll review quickly and get back to you via email or text. If it looks like you are a good fit for this position or any other open position, we’ll set up an interview quickly. Equal Opportunity Employer Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status or the presence of non-job-related medical condition or handicap. In addition, Moana Nursery will provide reasonable accommodations for qualified individuals when appropriate.

Responsibilities

Lead the Interior Plant Services business by managing the design, installation, and maintenance of indoor plant environments for commercial and residential clients. Oversee project execution, manage customer relationships, and lead installation and maintenance teams to ensure profitability and quality.