Intermediate Application Support Analyst at eHealth Saskatchewan
Saskatchewan, Saskatchewan, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

41.93

Posted On

23 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Employment Type: SGEU Term 9 months or more
Location(s): SK
Salary Range: $41.934-$51.038 Hourly
Salary Supplement: included in hourly salary range (in-scope)

TECHNICAL

  • Ability to design, test, implement or adapt existing systems/applications in an integrated environment considering design alternatives, business requirements, system impacts and cost, resource and time constraints.
  • Ability to create and or modify a sequence of computer instructions to compile, link, build and test computer executables that meet design requirements within established guidelines.
    You must be willing to participate in an on-call 24/7 support strategy. This requires a rotation of support analysts to be available to respond to priority emergency service disruptions after hours.
    If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you!
    Level: SGEU - SIT10
    Anticipated Start Date: September 2025
    Location: Saskatchewan
    We are committed to workplace diversity.
    Number of Openings: 1
    Closing Date: Sep 4, 2025, 12:59:00 AM
    Contact Us
    recruitment@eHealthSask.ca
Responsibilities

ABOUT THE ROLE

Reporting to the Manager, Analytics Infrastructure, you will be part of a team supporting the Business intelligence service line. We’re looking for a self-motivated problem solver who will be responsible for troubleshooting and resolving technology issues for our service line’s applications that have the potential to impact patient care. This is an integral role in our chain of care, and we are looking for a troubleshooter who takes pride in strong customer service and fosters good working relationships.

TYPICAL DAILY DUTIES

  • Support the Information and Analytics service line by contributing to creative data management and Business Intelligence solutions.
  • Collaborate with a team to deliver services for multi-user, mission-critical, and clinical technology applications.
  • Research and analyze issues related to existing applications and/or transactions.
  • Evaluate the impact of upgrades, new releases, patches, etc., on both individual and integrated applications.
  • Influence implementation plans based on your analysis and findings.
  • Monitor production systems to ensure optimal performance and reliability.
  • Identify opportunities to enhance system effectiveness and efficiency.
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